Rising up the ranks in call centres :is the view different on the way to the top?
Conference item
McDonnell, Anthony, Connell, Julia, Hannif, Zeenobiyah and Burgess, John. (2010). Rising up the ranks in call centres :is the view different on the way to the top? Australia: Australian and New Zealand Academy of Management. pp. 1 - 21
Authors | McDonnell, Anthony, Connell, Julia, Hannif, Zeenobiyah and Burgess, John |
---|---|
Keywords | Human Resources Management;--Administration and Business Support Services |
Year | 2010 |
Journal | Proceedings of the 24th annual Australian and New Zealand Academy of Management conference: managing for unknowable futures |
Publisher | Australian and New Zealand Academy of Management |
Open access | Open access |
Page range | 1 - 21 |
ISBN | 1877040827 |
Place of publication | Australia |
Permalink -
https://acuresearchbank.acu.edu.au/item/85xqz/rising-up-the-ranks-in-call-centres-is-the-view-different-on-the-way-to-the-top
70
total views0
total downloads1
views this month0
downloads this month