Collaborative open strategic planning: A method and case study

Journal article


Amrollahi, Alireza and Rowlands, Bruce. (2017). Collaborative open strategic planning: A method and case study. Information Technology and People. 30(4), pp. 832 - 852. https://doi.org/10.1108/ITP-12-2015-0310
AuthorsAmrollahi, Alireza and Rowlands, Bruce
Abstract

Purpose: The purpose of this paper is to show how collaborative information technology (IT) tools and a crowdsourcing model can be leveraged for the purpose of strategic planning. To achieve this objective, a formal method of open strategic planning (OSP) is proposed. Design/methodology/approach: Based on a review of the literature a set of activities, stakeholders, and governing rules are identified in the form of an OSP method. The proposed planning method is implemented in a case study of strategic planning in an Australian university. Observations by the research team, and archival records were used to ascertain the relevance of the used method. Findings: A method for OSP is presented and assessed. The method contains four phases: pre-planning, idea submission, idea refinement, and plan development. These phases cover the activities required from conceptualization to preparing and publishing the strategic plan. The findings clarify how the principles of OSP helped the organization to include more stakeholders and provided the opportunity to make the planning process transparent through use of a collaborative IT tool. Practical implications: The study provides managers and planning consultants with detailed guidelines to implement the concept of open strategy. Originality/value: This study is among the few to propose a method for OSP based on empirical research. The study also shows how collaborative IT tools can be used for high-level organizational tasks such as strategic planning.

Keywordsopen innovation; strategy; collaboration; case study
Year2017
JournalInformation Technology and People
Journal citation30 (4), pp. 832 - 852
PublisherEmerald Group Publishing Limited
ISSN0959-3845
Digital Object Identifier (DOI)https://doi.org/10.1108/ITP-12-2015-0310
Scopus EID2-s2.0-85034223451
Page range832 - 852
Research GroupPeter Faber Business School
Publisher's version
File Access Level
Controlled
Place of publicationUnited States of America
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