Getting what we need: families' experiences of services

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McArthur, Morag, Thomson, Lorraine, Winkworth, Gail and Butler, Kate. (2009). Getting what we need: families' experiences of services Dickson, ACT: Australian Catholic University, Institute of Child Protection Studies.
AuthorsMcArthur, Morag, Thomson, Lorraine, Winkworth, Gail and Butler, Kate
Abstract

The project objectives are to: collect information about the experiences of disadvantaged families with children, in relation to help-seeking behaviour and the use of, and access to, relevant support services; and contribute to the development of a strong evidence base to underpin and inform policy development in relation to Commonwealth-funded family services programs. The research questions are: How do families who are in receipt of income support identify their needs? What formal and informal supports do parents currently draw on? What are their experiences of accessing and utilising formal support services?

Year2009
PublisherAustralian Catholic University, Institute of Child Protection Studies
Place of publicationDickson, ACT
Web address (URL)http://www.acu.edu.au/about_acu/research/about_us/research_centres_-and-_institutes/institute_of_child_protection_studies/our_work/current_previous_work/completed_2009/family_services_program/?a=467625
https://www.acu.edu.au/-/media/feature/pagecontent/richtext/about-acu/icps/files/getting_what_we_need_finalreport.pdf?la=en&hash=F28D6D62367C562552F33EC7C9CCC377
Open accessOpen access
Research GroupInstitute of Child Protection Studies
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Report for the Department of Families, Housing, Community Services and Indigenous Affairs

ISBN1921239131
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Collaboration and systems of support for vulnerable children and their families: improving the interface between primary, secondary and tertiary interventions
Winkworth, Gail and Mcarthur, Morag. (2008). Collaboration and systems of support for vulnerable children and their families: improving the interface between primary, secondary and tertiary interventions. Communities, Families and Children Australia. 3(1), pp. 44 - 54.
Back to schools: Human service workers increasing opportunities for early intervention and social inclusion from the school base
McArthur, Morag and Winkworth, Gail. (2008). Back to schools: Human service workers increasing opportunities for early intervention and social inclusion from the school base. Children Australia. 33(4), pp. 5 - 12.
International recruitment in child protection: The experiences of workers in the Australian capital territory
Zubrzycki, Joanna, Thomson, Lorraine and Trevithick, Pamela. (2008). International recruitment in child protection: The experiences of workers in the Australian capital territory. Communities, Children and Families Australia. 3(2), pp. 30 - 38.
Who cares? Experiences of young people living with a family member who has an alcohol or other drug issue
Noble-Carr, Debbie, Moore, Tim and McArthur, Morag. (2008). Who cares? Experiences of young people living with a family member who has an alcohol or other drug issue Dickson, ACT: Australian Catholic University.
Lost in transition: exploring young people's experiences of transition from youth detention in the ACT
Moore, Tim, Saunders, Vicky and Mcarthur, Morag. (2008). Lost in transition: exploring young people's experiences of transition from youth detention in the ACT Dickson, ACT: Australian Catholic University, Institute of Child Protection Studies.
Stuff you'd never think of: Children talk about homelessness and how they'd like to be supported
Mcarthur, Morag, Moore, Noble-Carr, Debbie and Mr, Tim P. Moore. (2008). Stuff you'd never think of: Children talk about homelessness and how they'd like to be supported. Family Matters. 78, pp. 36 - 43.
Suicidal behaviour in prisons: Learning from Australian and international experiences
Camilleri, Peter and McArthur, Morag. (2008). Suicidal behaviour in prisons: Learning from Australian and international experiences. International Journal of Law and Psychiatry. 31(4), pp. 297 - 307. https://doi.org/10.1016/j.ijlp.2007.11.004
Too important to ignore: Children's views on homelessness
Mcarthur, Morag, Moore, Noble-Carr, Debbie and Mr, Tim P. Moore. (2008). Too important to ignore: Children's views on homelessness. Parity. 21(8), pp. 20 - 21.
We’re all in it together: supporting young carers and their families in Australia
Moore, Mcarthur, Morag and Mr, Tim P. Moore. (2007). We’re all in it together: supporting young carers and their families in Australia. Health and Social Care in the Community. 15(6), pp. 561 - 568. https://doi.org/10.1111/j.1365-2524.2007.00719.x
Experiences of former foster carers
Thomson, Lorraine, McArthur, Morag, Layton-Thompson, Megan and Evans, Lyndall. (2007). Experiences of former foster carers Dickson, ACT: Australian Catholic University, Institute of Child Protection Studies.
They've gotta listen: Aboriginal and Torres Strait Islander young people in out of home care
Moore, Tim, Bennett, Bindi and McArthur, Morag. (2007). They've gotta listen: Aboriginal and Torres Strait Islander young people in out of home care Dickson, ACT: Australian Catholic University.
Finding their way home :children's experience of homelessness
Moore, Tim, Noble-Carr, Debbie and McArthur, Morag. (2007). Finding their way home :children's experience of homelessness Dickson, ACT: Australian Catholic University.
Disaster recovery: a review of the literature
Winkworth, Gail. (2007). Disaster recovery: a review of the literature Dickson, ACT: Australian Catholic University.
University - industry partnerships: Keeping child protection workers on the job, challenged and happy
Mcarthur, Morag, Allen-Kelly, Kandie and Duggan, Frank. (2006). University - industry partnerships: Keeping child protection workers on the job, challenged and happy. Communities, Families and Children Australia. 1(1), pp. 24 - 32.
Reading, writing and responsibility :young carers and education
Moore, Tim, Morrow, Ros, McArthur, Morag and Noble-Carr, Debbie. (2006). Reading, writing and responsibility :young carers and education Dickson, ACT: Australian Catholic University.
‘Dad, where are we going to live now?’ Exploring fathers’ experiences of homelessness
Mcarthur, Morag, Zubrzycki, Joanna, Rochester, Anthony and Thomson, Lorraine. (2006). ‘Dad, where are we going to live now?’ Exploring fathers’ experiences of homelessness. Australian Social Work. 59(3), pp. 288 - 300. https://doi.org/10.1080/03124070600833212
Ordinary officials - building community capacity through cross-sectorial collaboration
Winkworth, Gail. (2006). Ordinary officials - building community capacity through cross-sectorial collaboration. Public Administration Today (print version).
Being 'child centred' in child protection: What does it mean?
Winkworth, Gail and McArthur, Morag. (2006). Being 'child centred' in child protection: What does it mean? Children Australia. 31(4), pp. 13 - 21.
Catholic social services in Australia: A short history
Camilleri, Peter and Winkworth, Gail. (2005). Catholic social services in Australia: A short history. Australian Social Work. 58(1), pp. 76 - 85.
Breaking into schools establishing high quality human services in educational contexts
Winkworth, Gail and McArthur, Morag. (2005). Breaking into schools establishing high quality human services in educational contexts. Children Australia. 30(1), pp. 19 - 26. https://doi.org/10.1017/S1035077200010543
Partnering the 800 pound gorilla: Centrelink working locally to create opportunities for participation
Winkworth, Gail. (2005). Partnering the 800 pound gorilla: Centrelink working locally to create opportunities for participation. Australian Journal of Public Administration. 64(3), pp. 24 - 34. https://doi.org/10.1111/j.1467-8500.2005.00449.x
Workforce planning in the ACT Care and Protection system: Issues paper
Richmond, Giovanna, McArthur, Morag and Winkworth, Gail. (2005). Workforce planning in the ACT Care and Protection system: Issues paper Australian Catholic University.
Keeping the faith: The impact of human services restructuring on Catholic social welfare services
Winkworth, Gail and Camilleri, Peter. (2004). Keeping the faith: The impact of human services restructuring on Catholic social welfare services. Australian Journal of Social Issues. 39(3), pp. 315 - 328. https://doi.org/10.1002/j.1839-4655.2004.tb01179.x
Preparing social work students for policy practice: An Australian example
Zubrzycki, Joanna and McArthur, Morag. (2004). Preparing social work students for policy practice: An Australian example. Social Work Education. 23(4), pp. 451 - 464.
Preparing social workers for policy practice
McArthur, Morag and Zubrzycki, Joanna. (2004). Preparing social workers for policy practice. Social Work Education. 23(4), pp. 451 - 464.
Counselling in infertility: Scope and limitations – A profile of counselling services in Australian assisted reproductive clinics
Mcarthur, Morag and Moulet, Christine. (2004). Counselling in infertility: Scope and limitations – A profile of counselling services in Australian assisted reproductive clinics. Women in Welfare Education.
Mapping the Catholic social services
Camilleri, Peter and Winkworth, Gail. (2004). Mapping the Catholic social services. Australasian Catholic Record. 81(2), pp. 184 - 197.
Putting children’s services in their place: A call for universal children’s services to prevent child abuse and neglect in Australia
Winkworth, Gail. (2003). Putting children’s services in their place: A call for universal children’s services to prevent child abuse and neglect in Australia. Children Australia. 28(1), pp. 11 - 16. https://doi.org/10.1017/S1035077200005423