Exploratory investigation of communication management in residential-aged care : A comparison of staff knowledge, documentation and observed resident-staff communication

Journal article


Bennett, Michelle, Ward, Elizabeth and Scarinci, Nerina. (2016). Exploratory investigation of communication management in residential-aged care : A comparison of staff knowledge, documentation and observed resident-staff communication. International Journal of Language and Communication Disorders. 51(3), pp. 1 - 14. https://doi.org/10.1111/1460-6984.12207
AuthorsBennett, Michelle, Ward, Elizabeth and Scarinci, Nerina
Abstract

There is a high prevalence of communication difficulty among older people living in residential-aged care. Such functional deficits can have a negative impact on resident quality of life, staff workplace satisfaction and the provision of quality care. Systematic research investigating the nature of communication management in residential-aged care and factors impacting optimal communication management is lacking.

Year2016
JournalInternational Journal of Language and Communication Disorders
Journal citation51 (3), pp. 1 - 14
ISSN1368-2822
Digital Object Identifier (DOI)https://doi.org/10.1111/1460-6984.12207
Page range1 - 14
Research GroupSchool of Allied Health
Publisher's version
File Access Level
Controlled
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