Teoh, Hsien-Jin. (2006). Crisis management Oak Enterprise.
When a crisis occurs, most people are at a loss as to what to do. This is distressing and makes managing the crisis more difficult. This book explains what crisis are, and the emotional impact that it has on its victims. Particular emphasisiis placed on how some crises can be managed. Amongst the crises include relationship break-ups, company closures, suicide and natural disasters.
|Place of publication||Malaysia|
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