Associations among health care workplace safety, resident satisfaction, and quality of care in long-term care facilities

Journal article


Boakye-Dankwa, Ernest, Teeple, Erin, Gore, Rebecca and Punnett, Laura. (2017). Associations among health care workplace safety, resident satisfaction, and quality of care in long-term care facilities. Journal of Occupational and Environmental Medicine. 59(11), pp. 1127-1134. https://doi.org/10.1097/JOM.0000000000001163
AuthorsBoakye-Dankwa, Ernest, Teeple, Erin, Gore, Rebecca and Punnett, Laura
Abstract

Objective:
We performed an integrated cross-sectional analysis of relationships between long-term care work environments, employee and resident satisfaction, and quality of patient care.

Methods:
Facility-level data came from a network of 203 skilled nursing facilities in 13 states in the eastern United States owned or managed by one company. K-means cluster analysis was applied to investigate clustered associations between safe resident handling program (SRHP) performance, resident care outcomes, employee satisfaction, rates of workers’ compensation claims, and resident satisfaction.

Results:
Facilities in the better-performing cluster were found to have better patient care outcomes and resident satisfaction; lower rates of workers compensation claims; better SRHP performance; higher employee retention; and greater worker job satisfaction and engagement.

Conclusion:
The observed clustered relationships support the utility of integrated performance assessment in long-term care facilities.

Year2017
JournalJournal of Occupational and Environmental Medicine
Journal citation59 (11), pp. 1127-1134
PublisherLippincott Williams & Wilkins
ISSN1076-2752
Digital Object Identifier (DOI)https://doi.org/10.1097/JOM.0000000000001163
PubMed ID28945639
Scopus EID2-s2.0-85033798881
PubMed Central IDPMC6525336
Open accessPublished as green open access
Page range1127-1134
FunderNational Institute for Occupational Safety and Health, Centers for Disease Control and Prevention
Research GroupMary MacKillop Institute for Health Research
Author's accepted manuscript
License
File Access Level
Open
Publisher's version
License
All rights reserved
File Access Level
Controlled
Output statusPublished
Publication dates
Online2017
Grant IDU19-OH008857
Permalink -

https://acuresearchbank.acu.edu.au/item/8v1x8/associations-among-health-care-workplace-safety-resident-satisfaction-and-quality-of-care-in-long-term-care-facilities

Download files


Author's accepted manuscript

Restricted files

Publisher's version

  • 68
    total views
  • 145
    total downloads
  • 2
    views this month
  • 2
    downloads this month
These values are for the period from 19th October 2020, when this repository was created.

Export as

Related outputs

Destination accessibility and walking for different purposes in older adults
Boakye-Dankwa, Ernest. (2019). Destination accessibility and walking for different purposes in older adults [Thesis]. https://doi.org/10.26199/r6az-7x34
Walking behaviour and patterns of perceived access to neighbourhood destinations in older adults from a low-density (Brisbane, Australia) and an ultra-dense city (Hong Kong, China)
Boakye-Dankwa, Ernest, Nathan, Andrea, Barnett, Anthony, Busija, Lucy, Lee, Ruby, Pachana, Nancy A., Turrell, Gavin and Cerin, Ester. (2019). Walking behaviour and patterns of perceived access to neighbourhood destinations in older adults from a low-density (Brisbane, Australia) and an ultra-dense city (Hong Kong, China). Cities. 84, pp. 23 - 33. https://doi.org/10.1016/j.cities.2018.07.002
Associations between latent classes of perceived neighborhood destination accessibility and walking behaviors in older adults of a Low-density and High-density City
Boakye-Dankwa, Ernest, Barnett, Anthony, Pachana, Nancy A., Turrell, Gavin and Cerin, Ester. (2019). Associations between latent classes of perceived neighborhood destination accessibility and walking behaviors in older adults of a Low-density and High-density City. Journal of Aging and Physical Activity. 27(4), pp. 553 - 564. https://doi.org/10.1123/japa.2018-0297