Time, terrain and trust : Impacts of rurality on case management in rural Australia

Journal article


Dellemain, J., Hodgkin, S. and Warburton, J.. (2017) Time, terrain and trust : Impacts of rurality on case management in rural Australia. Journal of Rural Studies. 49, pp. 50-57. https://doi.org/10.1016/j.jrurstud.2016.11.006
AuthorsDellemain, J., Hodgkin, S. and Warburton, J.
Abstract

There is a ‘black hole’ in our understanding of case management practice with earlier studies identifying this as a particular concern for rural contexts. Using grounded theory methodology, focus groups were conducted with Australian rural case managers to understand how the rural context impacts on the provision of case management services. Findings identified behaviours associated with lengthy rural travel, stemming from a demand for constant output; lack of familiarity with the rural landscape combined with the loss of mobile communication, led to early feelings of trepidation for some women accessing rural spaces; lastly, building inter-agency relationships are critical to successful collaborative work, yet are threatened by lack of trust and frequent turnover of rural programs. Further exploration of these themes, in the international context, would be of benefit.

Keywordscase management; rural; grounded theory; focus groups
Year2017
JournalJournal of Rural Studies
Journal citation49, pp. 50-57
PublisherElsevier Ltd
ISSN0743-0167
Digital Object Identifier (DOI)https://doi.org/10.1016/j.jrurstud.2016.11.006
Scopus EID2-s2.0-84997815833
Research or scholarlyResearch
Page range50-57
Publisher's version
License
All rights reserved
File Access Level
Controlled
Output statusPublished
Publication dates
Online24 Nov 2016
Publication process dates
Accepted05 Nov 2016
Deposited15 Jun 2021
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https://acuresearchbank.acu.edu.au/item/8w3xz/time-terrain-and-trust-impacts-of-rurality-on-case-management-in-rural-australia

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