Attitudes of Australian psychologists towards the delivery of therapy via video conferencing technology

Journal article

Knott, Vikki, Habota, Tina and Mallan, Kimberley. (2020). Attitudes of Australian psychologists towards the delivery of therapy via video conferencing technology. Australian Psychologist. 55(6), pp. 606-617. https://doi.org/10.1111/ap.12464
AuthorsKnott, Vikki, Habota, Tina and Mallan, Kimberley
Abstract

Objective
This study aims to explore psychologists' attitudes towards the use of video conferencing technology (VCT) to deliver therapy.

Method
Participants (N = 12) were recruited via opportunistic sampling either via the Australian Psychological Society website or social media. Participants (three males and nine females) were located in Queensland. They were aged between 23 and 50-years of age (mean age = 32.91, SD = 9.36), held varying levels of experience in psychology (<1 year to 12-years) and types of endorsement (e.g. provisional, general, clinical and health). A semistructured interview schedule was applied in‐person (n = 7) or via telephone (n = 5). Data were analysed using Braun and Clarke's (2006) five‐step method for assessing qualitative data in psychology.

Results
Results indicated that psychologists' attitudes towards VCT to deliver therapy paralleled the tri‐component definition of attitudes proposed by Breckler (1984) and Rajecki (1982 ). Subthemes reflecting these components included perceived limitations or benefits of VCT (i.e. a cognitive component), a sense of comfort when using VCT (i.e. an affective component), and a general tendency to resist or embrace VCT (i.e. a behavioural disposition).

Conclusions
Key barriers and facilitators identified underscore the need for training to improve knowledge and awareness of VCT, including its evidence base. Specifically, the assistance of ‘embracers’ to provide training in VCT (e.g. adapting microskills to a different medium and using technology flexibly) may also dispel negative views held by psychologists regarding VCT and its effectiveness and consequently facilitate a wider adoption of VCT throughout Australia.

Keywordsattitudes; barriers; rural; telehealth; telepsychology
Year2020
JournalAustralian Psychologist
Journal citation55 (6), pp. 606-617
PublisherJohn Wiley & Sons Ltd
ISSN0005-0067
Digital Object Identifier (DOI)https://doi.org/10.1111/ap.12464
Scopus EID2-s2.0-85084200682
Research or scholarlyResearch
Page range606-617
Publisher's version
License
All rights reserved
File Access Level
Controlled
Output statusPublished
Publication dates
Online11 Mar 2021
Publication process dates
Accepted05 Mar 2020
Deposited28 Jul 2021
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Mallan, Kimberley and Lipp, Ottmar. (2011). The relationship between self-reported animal fear and ERP modulation : Evidence for enhanced processing and fear of harmless invertebrates in snake- and spider-fearful individuals. Motivation and Emotion. 35(4), pp. 474 - 483. https://doi.org/10.1007/s11031-011-9218-9
The effects of verbal instruction on affective and expectancy learning
Lipp, Ottmar V., Mallan, Kimberley M., Libera, Marilia and Tan, Mingshen. (2010). The effects of verbal instruction on affective and expectancy learning. Behaviour Research and Therapy. 48(3), pp. 203 - 209. https://doi.org/10.1016/j.brat.2009.11.002