Paediatric nurses’ satisfaction with organisational communication, job satisfaction, and intention to stay : A structural equation modelling analysis

Journal article

Doleman, Gemma, Twigg, Di, Bayes, Sara and Chivers, Paola. (2020). Paediatric nurses’ satisfaction with organisational communication, job satisfaction, and intention to stay : A structural equation modelling analysis. Collegian. 28(4), p. 376–384. https://doi.org/10.1016/j.colegn.2020.11.005
AuthorsDoleman, Gemma, Twigg, Di, Bayes, Sara and Chivers, Paola
Abstract

Aims
To examine the effect of paediatric nurses’ organisational communication satisfaction on job satisfaction and intention to stay in their role.

Background
Nurses’ satisfaction with organisational communication has not been studied in-depth in recent years and specifically, there is a paucity of evidence in relation to paediatric nurses’ job satisfaction and intention to stay in their current job.

Methods
A cross-sectional quantitative research design using questionnaires was used. Descriptive statistics were used to analyse demographic data and structural equation modelling was used to analyse the hypothesised models.

Findings
The constructs of supervisor relationships, communication climate and media quality had a significant direct effect on paediatric nurses’ job satisfaction. Job satisfaction was found to have a significant negative inverse relationship with intention to leave and looking for another job in nursing.

Conclusion
Strategies that promote job satisfaction and communication satisfaction should be disseminated by management in order to reduce paediatric nurse intention to leave and looking for another job.

Implications for nursing management
The study highlighted the need for improvement in the efficacy of communication systems for upward and downward feedback in order to improve supervisor subordinate relationship. Further, managers need to facilitate adequate infiltration of relevant information to maintain low levels of frustration and prevent development of grapevines amongst nurses.

Keywordsnurses; paediatric; organisational communication; workforce; personal satisfaction; retention
Year2020
JournalCollegian
Journal citation28 (4), p. 376–384
PublisherElsevier Ltd
ISSN1322-7696
Digital Object Identifier (DOI)https://doi.org/10.1016/j.colegn.2020.11.005
Scopus EID2-s2.0-85097747673
Research or scholarlyResearch
Page range376–384
Publisher's version
License
All rights reserved
File Access Level
Controlled
Output statusPublished
Publication dates
Online08 Dec 2020
Publication process dates
Accepted19 Nov 2020
Deposited16 Aug 2021
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