Episodic volunteering and retention : An integrated theoretical approach
Journal article
Hyde, Melissa K., Dunn, Jeff, Bax, Caitlin and Chambers, Suzanne K.. (2016). Episodic volunteering and retention : An integrated theoretical approach. Nonprofit and Voluntary Sector Quarterly. 45(1), pp. 45-63. https://doi.org/10.1177/0899764014558934
Authors | Hyde, Melissa K., Dunn, Jeff, Bax, Caitlin and Chambers, Suzanne K. |
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Abstract | Episodic volunteers (EVs) are vital for non-profit organization activities. However, theory-based research on episodic volunteering is scant and the determinants of episodic volunteering are not well understood. This study integrates the volunteer process model and three-stage model of volunteers’ duration of service to explore determinants of EV retention. A cross-sectional survey of 340 EVs assessed volunteering antecedents, experiences, and retention. Social/enjoyment (β = .17) and benefit (β = −.15) motives, social norm (β = .20), and satisfaction (β = .56) predicted Novice EV (first experience) retention; satisfaction (β = .47) and commitment (β = .38) predicted Transition EV (2-4 years intermittently) retention; and supporting the organization financially (β = .31), social norm (β = .18), satisfaction (β = .41), and commitment (β = .19) predicted Sustained EV (5-6 years consecutively) retention. Integrated theoretical approaches appear efficacious for understanding EV retention. An Episodic Volunteer Engagement and Retention model is proposed for further testing in prospective work. |
Keywords | episodic volunteering; volunteer retention; motives; commitment |
Year | 2016 |
Journal | Nonprofit and Voluntary Sector Quarterly |
Journal citation | 45 (1), pp. 45-63 |
Publisher | SAGE Publications Inc. |
ISSN | 0899-7640 |
Digital Object Identifier (DOI) | https://doi.org/10.1177/0899764014558934 |
Scopus EID | 2-s2.0-84955478883 |
Open access | Published as ‘gold’ (paid) open access |
Research or scholarly | Research |
Page range | 45-63 |
Publisher's version | License File Access Level Open |
Output status | Published |
Publication dates | |
Online | 05 Dec 2014 |
Publication process dates | |
Deposited | 15 Nov 2021 |
https://acuresearchbank.acu.edu.au/item/8x0xy/episodic-volunteering-and-retention-an-integrated-theoretical-approach
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Publisher's version
OA_Hyde_2016_Episodic_volunteering_and_retention_An_integrated.pdf | |
License: CC BY-NC 4.0 | |
File access level: Open |
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