Satisfaction, organizational commitment and future action in charity sport event volunteers
Journal article
Hyde, Melissa K., Dunn, Jeff, Wust, Natalie, Bax, Caitlin and Chambers, Suzanne K.. (2016). Satisfaction, organizational commitment and future action in charity sport event volunteers. International Journal of Nonprofit and Voluntary Sector Marketing. 21(3), pp. 148-167. https://doi.org/10.1002/nvsm.1552
Authors | Hyde, Melissa K., Dunn, Jeff, Wust, Natalie, Bax, Caitlin and Chambers, Suzanne K. |
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Abstract | Charity sport events (CSEs) are a key revenue source for nonprofit organizations (NPOs) with large numbers of volunteers needed for success and cost-effectiveness. This study explored determinants of CSE volunteers' satisfaction, organizational commitment and intended future actions (CSE, other NPO activity/event volunteering, donating money). Relay for Life volunteers (N = 290) from one Australian state completed a cross-sectional survey. Significant pathways were found from socializing/enjoyment (β = 0.17), fighting cancer (β = 0.29), financial support (β = 0.21) motives and social norm (β = 0.23) to satisfaction; 52% variance was explained. Age (β = −0.09), survivorship (β = 0.09), region (β = 0.07), fundraising goal (β = 0.08), advocacy (β = 0.15), financial support (β = 0.25), social/enjoyment (β = 0.23) motives, social norm (β = 0.23) and satisfaction (β = 0.21) were linked with commitment; 63% variance was explained. Paths between satisfaction, commitment and intended future actions (CSE, NPO activity/event volunteering) were significant (βs = 0.17–0.43). Future targets to increase CSE volunteer satisfaction and commitment involve similar (social/enjoyment) and diverse (action-oriented) motives, with satisfaction and commitment key contributors to future actions supporting NPOs. Copyright © 2016 John Wiley & Sons, Ltd. |
Year | 2016 |
Journal | International Journal of Nonprofit and Voluntary Sector Marketing |
Journal citation | 21 (3), pp. 148-167 |
Publisher | John Wiley & Sons, Ltd |
ISSN | 1465-4520 |
Digital Object Identifier (DOI) | https://doi.org/10.1002/nvsm.1552 |
Scopus EID | 2-s2.0-85008698266 |
Research or scholarly | Research |
Page range | 148-167 |
Publisher's version | License All rights reserved File Access Level Controlled |
Output status | Published |
Publication dates | |
Online | 04 May 2016 |
Publication process dates | |
Accepted | 06 Apr 2016 |
Deposited | 22 Nov 2021 |
https://acuresearchbank.acu.edu.au/item/8x1y5/satisfaction-organizational-commitment-and-future-action-in-charity-sport-event-volunteers
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