The psychological interaction of spam email features
Journal article
Williams, Sarah E., Sarno, Dawn M., Lewis, Joanna E., Shoss, Mindy, Neider, Mark B. and Bohil, Corey J.. (2019). The psychological interaction of spam email features. Ergonomics. 62(8), pp. 983-994. https://doi.org/10.1080/00140139.2019.1614681
Authors | Williams, Sarah E., Sarno, Dawn M., Lewis, Joanna E., Shoss, Mindy, Neider, Mark B. and Bohil, Corey J. |
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Abstract | This study explored distinct perceptual and decisional contributions to spam email mental construal. Participants classified spam emails according to pairings of three stimulus features – presence or absence of awkward prose, abnormal message structure, and implausible premise. We examined dimensional interactions within general recognition theory (GRT; a multidimensional extension of signal detection theory). Classification accuracy was highest for categories containing either two non-normal dimension levels (e.g. awkward prose and implausible premise) or two normal dimension levels (e.g. normal prose and plausible premise). Modelling indicated both perceptual and decisional contributions to classification responding. In most cases, perceptual discriminability was higher along one dimension when stimuli contained a non-normal level of the paired dimension (e.g. prose discriminability was higher with abnormal structure). Similarly, decision criteria along one dimension were biased in favour of the non-normal response when stimuli contained a non-normal level of the paired dimension. Potential applications for training are discussed. |
Keywords | spam email; spam features; spam judgment; spam attention; phishing judgment |
Year | 2019 |
Journal | Ergonomics |
Journal citation | 62 (8), pp. 983-994 |
Publisher | Taylor & Francis |
ISSN | 0014-0139 |
Digital Object Identifier (DOI) | https://doi.org/10.1080/00140139.2019.1614681 |
PubMed ID | 31056018 |
Scopus EID | 2-s2.0-85066065600 |
PubMed Central ID | PMC6629481 |
Open access | Published as green open access |
Research or scholarly | Research |
Page range | 983-994 |
Funder | National Institutes of Health (NIH), United States of America |
Office of Naval Research | |
Author's accepted manuscript | License All rights reserved File Access Level Open |
Publisher's version | License All rights reserved File Access Level Controlled |
Output status | Published |
Publication dates | |
Online | 20 May 2019 |
Publication process dates | |
Accepted | 23 Apr 2019 |
Deposited | 15 Aug 2022 |
Grant ID | R15AG045821 |
N00014-15-1-2243 |
https://acuresearchbank.acu.edu.au/item/8y160/the-psychological-interaction-of-spam-email-features
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Author's accepted manuscript
AM_Williams_2019_The_psychological_interaction_of_spam_email.pdf | |
License: All rights reserved | |
File access level: Open |
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