Coping with organizational layoffs : Managers’ increased active listening reduces job insecurity via perceived situational control
Journal article
Kriz, Tiffany D., Jolly, Phillip M. and Shoss, Mindy. (2021). Coping with organizational layoffs : Managers’ increased active listening reduces job insecurity via perceived situational control. Journal of Occupational Health Psychology. 26(5), pp. 448-458. https://doi.org/10.1037/ocp0000295
Authors | Kriz, Tiffany D., Jolly, Phillip M. and Shoss, Mindy |
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Abstract | In this article, we draw on interdisciplinary research and theorizing to posit change in managerial active listening as a lever shaping change in affective job insecurity (AJI). Specifically, drawing on transactional theory, we argue that an increase (decrease) in active listening from one’s manager should facilitate a dynamic coping process by strengthening (diminishing) perceived control. In turn, changes in perceived control should shape AJI. Using a longitudinal field study design, we collected three waves of survey data from 268 employees of a large real estate firm that was preparing for restructuring and layoffs. Consistent with our hypotheses, we found support for a mediation model in which an increase in active listening quality predicted a decrease in AJI, mediated by an increase in perceived control. Our findings suggest that in environments characterized by widespread change and impending job loss, an increase in active listening may have a ripple effect in increasing perceived control and decreasing AJI. (PsycInfo Database Record (c) 2021 APA, all rights reserved) |
Keywords | affective job insecurity; job insecurity; perceived control; listening; longitudinal |
Year | 2021 |
Journal | Journal of Occupational Health Psychology |
Journal citation | 26 (5), pp. 448-458 |
Publisher | American Psychological Association |
ISSN | 1076-8998 |
Digital Object Identifier (DOI) | https://doi.org/10.1037/ocp0000295 |
Scopus EID | 2-s2.0-85117878443 |
Research or scholarly | Research |
Page range | 448-458 |
Publisher's version | License All rights reserved File Access Level Controlled |
Output status | Published |
Publication dates | |
Online | 05 Aug 2021 |
Publication process dates | |
Deposited | 08 Aug 2022 |
https://acuresearchbank.acu.edu.au/item/8y162/coping-with-organizational-layoffs-managers-increased-active-listening-reduces-job-insecurity-via-perceived-situational-control
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