Essential service worker valorization : A deonance perspective
Journal article
Horan, Kristin, Beltramo, Jenna M. D., Mejia, Cynthia and Shoss, Mindy K.. (2022). Essential service worker valorization : A deonance perspective. Current Issues in Tourism. 26(16), pp. 2582-2594. https://doi.org/10.1080/13683500.2022.2090909
Authors | Horan, Kristin, Beltramo, Jenna M. D., Mejia, Cynthia and Shoss, Mindy K. |
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Abstract | As a historically stigmatized group, essential service workers on the front lines of the COVID-19 pandemic rapidly became known as ‘heroes’ by an appreciative society. The purpose of this qualitative study was to interpret the valorization of essential service workers through a Deonance Theory perspective. Findings revealed nuances in simultaneous competing and complimenting behavioural motivations among members of society. Theoretical implications include the interpretation of Deonance Theory at the societal level, which extends applications beyond the prediction of behavioural motivations at the individual level. |
Keywords | justice; fairness; qualitative research; services industries; hero; pandemic |
Year | 2022 |
Journal | Current Issues in Tourism |
Journal citation | 26 (16), pp. 2582-2594 |
Publisher | Routledge |
ISSN | 1368-3500 |
Digital Object Identifier (DOI) | https://doi.org/10.1080/13683500.2022.2090909 |
Scopus EID | 2-s2.0-85134591298 |
Web address (URL) | https://www.tandfonline.com/doi/full/10.1080/13683500.2022.2090909 |
Research or scholarly | Research |
Page range | 2582-2594 |
Funder | National Institute of Occupational Safety and Health (NIOSH) |
Publisher's version | License All rights reserved File Access Level Controlled |
Output status | Published |
Publication dates | |
Online | 24 Jul 2022 |
Publication process dates | |
Accepted | 08 Jun 2022 |
Deposited | 09 Jun 2023 |
Grant ID | T42OH008438 |
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https://acuresearchbank.acu.edu.au/item/8z205/essential-service-worker-valorization-a-deonance-perspective
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