The Triple-S framework: ensuring scalable, sustainable, and serviceable practices in educational technology
Journal article
Moro, Christian, Mills, Kathy A., Phelps, Charlotte and Birt, James. (2023). The Triple-S framework: ensuring scalable, sustainable, and serviceable practices in educational technology. International Journal of Educational Technology in Higher Education. 20(7), pp. 1-15. https://doi.org/10.1186/s41239-022-00378-y
Authors | Moro, Christian, Mills, Kathy A., Phelps, Charlotte and Birt, James |
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Abstract | Educational institutions are increasingly investing into digital delivery, acquiring new devices, and employing novel software and services. The rising costs associated with maintenance, in combination with increasing redundancy of older technologies, presents multiple challenges. While lesson content itself may not have changed, the educational landscape constantly evolves, where tertiary institutions are incorporating new modes of content delivery, hybrid-style learning, and interactive technologies. Investments into digital expansions must be taken with caution, particularly prior to the procurement of technology, with a need for the proposed interventions’ scalability, sustainability, and serviceability to be considered. This article presents the Triple-S framework for educators, administrators, and educational institutions, and outlines examples of its application within curricula. The paper synthesises research evidence to provide the foundation underlying the key principles of the Triple-S framework, presenting a useful model to use when evaluating digital interventions. Utilising the framework for decisions regarding the acquisition of educational technology, devices, software, applications, and online resources can assist in the assurance of viable and appropriate investments. |
Year | 2023 |
Journal | International Journal of Educational Technology in Higher Education |
Journal citation | 20 (7), pp. 1-15 |
Publisher | SpringerOpen |
ISSN | 2365-9440 |
Digital Object Identifier (DOI) | https://doi.org/10.1186/s41239-022-00378-y |
PubMed ID | 36817635 |
Scopus EID | 2-s2.0-85148293444 |
PubMed Central ID | PMC9922542 |
Open access | Published as ‘gold’ (paid) open access |
Page range | 1-15 |
Publisher's version | License File Access Level Open |
Output status | Published |
Publication dates | |
Online | 13 Feb 2023 |
Publication process dates | |
Accepted | 14 Dec 2022 |
Deposited | 21 Jun 2023 |
Supplemental file | License File Access Level Open |
https://acuresearchbank.acu.edu.au/item/8z29y/the-triple-s-framework-ensuring-scalable-sustainable-and-serviceable-practices-in-educational-technology
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Publisher's version
OA_Moro_2023_The_Triple-S_framework_ensuring_scalable.pdf | |
License: CC BY 4.0 | |
File access level: Open |
Supplemental file
OA_Moro_2023_The_Triple-S_framework_ensuring_scalable_[GRAPHICAL_ABSTRACT].webp | |
License: CC BY 4.0 | |
File access level: Open |
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