Impact of WeChat-based 'three good things' on turnover intention and coping style in burnout nurses

Journal article

Guo, Yu-Fang, Plummer, Virginia, Cross, Wendy, Lam, Louisa and Zhang, Jing-Ping. (2020). Impact of WeChat-based 'three good things' on turnover intention and coping style in burnout nurses. Journal of Nursing Management. 28(7), pp. 1570-1577. https://doi.org/10.1111/jonm.13111
AuthorsGuo, Yu-Fang, Plummer, Virginia, Cross, Wendy, Lam, Louisa and Zhang, Jing-Ping
Abstract

Background
Few studies have considered functions of nurses’ positive personality and behaviours on addressing their turnover intention.

Aims
To explore the effects of WeChat-based 'three good things' (3GT) on burnout nurses’ turnover intention and coping styles.

Methods
A randomized controlled trial. 73 nurses were included in the intervention group (n = 33) and the control group (n = 40). The intervention group received WeChat-based 3GT. Turnover intention and coping style were measured before and after the intervention.

Results
WeChat-based 3GT effectively reduced turnover intention and negative coping style (each p < .05). Positive coping style was promoted after the intervention (p < .05). Time effects as well as intervention and time interactions were significant in turnover intention and negative coping style (each p < .05).

Conclusion
Benefits of WeChat-based 3GT on turnover intention and coping style in burnout nurses were found. Nurses experienced lower levels of turnover intention and negative coping style and increased the usage of positive coping style after the intervention.

Implications for nursing management
Nurse managers should incorporate 3GT intervention with popular social communication programmes to improve nurses’ coping strategies towards clinical issues and maintain the stability of nursing teams.

Keywordsburnout; coping style; nurse; three good things; turnover intention
Year2020
JournalJournal of Nursing Management
Journal citation28 (7), pp. 1570-1577
PublisherJohn Wiley & Sons Ltd
ISSN0966-0429
Digital Object Identifier (DOI)https://doi.org/10.1111/jonm.13111
PubMed ID32726873
Scopus EID2-s2.0-85090453882
Page range1570-1577
FunderHebei Higher Education Institutions
Publisher's version
License
All rights reserved
File Access Level
Controlled
Output statusPublished
Publication dates
Online10 Sep 2020
Publication process dates
Accepted22 Jul 2020
Deposited11 Aug 2023
Grant IDQN2018169
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