‘What about me?’ : An analysis of employers’ engagement with employment service providers in Australia

Journal article


Ingold, Joanne, Knox, Angela, Macaulay, Luke and Senewiratne, Sherrica. (2023). ‘What about me?’ : An analysis of employers’ engagement with employment service providers in Australia. Journal of Industrial Relations. 65(3), pp. 251-273. https://doi.org/10.1177/00221856231159512
AuthorsIngold, Joanne, Knox, Angela, Macaulay, Luke and Senewiratne, Sherrica
Abstract

This paper examines the under-explored demand-side of active labour market programmes that aim to transition people without jobs into employment. The paper's contribution centres on understanding the benefits that government-funded employment services can offer to employers and how they can work with employment service providers to leverage these. Drawing on in-depth qualitative interviews with employers in Australia, our findings extend pre-existing concepts of employer engagement by illustrating the human resource, corporate social responsibility, and financial benefits to employers of engaging with employment services and how firm size affects their engagement. The findings offer improvements to policymaking and practice to facilitate the effectiveness of employment services in Australia and elsewhere.

Keywordsemployer engagement; active labour market policies; employment services; recruitment
Year01 Jan 2023
JournalJournal of Industrial Relations
Journal citation65 (3), pp. 251-273
PublisherSage Publications Ltd. (UK)
ISSN0022-1856
Digital Object Identifier (DOI)https://doi.org/10.1177/00221856231159512
Web address (URL)https://journals.sagepub.com/doi/10.1177/00221856231159512
Open accessPublished as ‘gold’ (paid) open access
Research or scholarlyResearch
Page range251-273
Publisher's version
License
File Access Level
Open
Output statusPublished
Publication dates
Online10 Mar 2023
Publication process dates
Deposited14 Jun 2024
Additional information

© Australian Labour and Employment Relations Association (ALERA) 2023 SAGE Publications Ltd, Los Angeles, London, New Delhi, Singapore and Washington DC.

This article is distributed under the terms of the Creative Commons Attribution 4.0 License (https://creativecommons.org/licenses/by/4.0/) which permits any use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access page (https://us.sagepub.com/en-us/nam/open-access-at-sage).

This work was supported by the Deakin Faculty of Business and Law.

Place of publicationUnited Kingdom
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