Why do retail consumers buy green apparel? A knowledge-attitude-behaviour-context perspective

Journal article


Dhir, Amandeep, Sadiq, M., Talwar, Shalini, Sakashita, Mototaka and Kaur, Puneet. (2021). Why do retail consumers buy green apparel? A knowledge-attitude-behaviour-context perspective. Journal of Retailing and Consumer Services. 59, pp. 1-11. https://doi.org/10.1016/j.jretconser.2020.102398
AuthorsDhir, Amandeep, Sadiq, M., Talwar, Shalini, Sakashita, Mototaka and Kaur, Puneet
Abstract

Consumers' increased knowledge and awareness of environmental issues have not translated into a pervasive rise in purchasing green apparel, resulting in a phenomenon known as the ‘attitude-behaviour gap’. The current study seeks to explicate this gap by examining the drivers of green apparel buying behaviour. Towards this end, the study examines the association of environmental knowledge, green trust, and environmental concern with environmental attitude and green apparel buying behaviour. It further investigates the association of labelling desire and labelling satisfaction with this type of buying behaviour as well. In addition, the study uses the theoretical lens of the knowledge-attitude-behaviour model and attitude-behaviour-context theory to anchor its hypotheses. Cross-sectional data from 387 Japanese consumers analysed to test the conceptual model revealed that green trust, environmental attitude, and labelling satisfaction are positively associated with green apparel buying behaviour. Furthermore, green trust, environmental concern, and environmental attitude partially mediate the proposed associations, while age and gender moderate the association between environmental knowledge and environmental concern. The study's empirical insights thus lay the foundation for future research in this area and provide strategically relevant inferences for green apparel marketers and retailers.

KeywordsGreen apparel; Attitude-behaviour gap; Labelling satisfaction; Labelling desire; Environmental knowledge; Structural equation modeling
Year01 Jan 2021
JournalJournal of Retailing and Consumer Services
Journal citation59, pp. 1-11
PublisherElsevier Ltd. (UK)
ISSN0969-6989
Digital Object Identifier (DOI)https://doi.org/10.1016/j.jretconser.2020.102398
Web address (URL)https://www.sciencedirect.com/science/article/pii/S0969698920314065?via%3Dihub
Open accessOpen access
Research or scholarlyResearch
Page range1-11
Publisher's version
License
File Access Level
Open
Output statusPublished
Publication dates
Online07 Dec 2020
Publication process dates
Accepted03 Nov 2020
Deposited28 Jun 2024
Additional information

© 2020 The Author(s). Published by Elsevier Ltd.

This is an open access article under the CC BY license (http://creativecommons.org/licenses/by/4.0/).

Place of publicationUnited Kingdom
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