Individual perceptions of complex projects : A window into project team and stakeholder mental models

Journal article


Hackman, David C., Pollack, Julien and Baker, Marzena. (2024). Individual perceptions of complex projects : A window into project team and stakeholder mental models. International Journal of Project Management. 42(4), pp. 1-16. https://doi.org/10.1016/j.ijproman.2024.102603
AuthorsHackman, David C., Pollack, Julien and Baker, Marzena
Abstract

Understanding the current state of a complex project is challenging but essential for project teams to make effective management decisions. This research explores whether the indirect elicitation and comparison of mental models measured through individual level perceptions can encourage project team double loop learning about a complex project to inform management decisions. The best-worst scaling object case method was applied at the individual level to measure system-wide perceptions of two case study projects, demonstrating its efficacy in capturing team and stakeholder perceptions, and measuring how these change over time. Analysis of the case studies showed that highlighting the differences in mental models uncovered using the best-worst scaling object case method at the individual level can facilitate double loop learning and prompt management decisions about complex projects.

KeywordsComplex; Individual perceptions; Mental models; Best-worst scaling; Double loop learning; Management decisions
Year01 Jan 2024
JournalInternational Journal of Project Management
Journal citation42 (4), pp. 1-16
PublisherElsevier Ltd. (UK) - Pergamon Press
ISSN0263-7863
Digital Object Identifier (DOI)https://doi.org/10.1016/j.ijproman.2024.102603
Web address (URL)https://www.sciencedirect.com/science/article/pii/S0263786324000450
Open accessPublished as ‘gold’ (paid) open access
Research or scholarlyResearch
Page range1-16
Publisher's version
License
File Access Level
Open
Output statusPublished
Publication dates
Print12 Jun 2024
Publication process dates
Accepted06 Jun 2024
Deposited22 Jul 2024
Additional information

© 2024 The Authors. Published by Elsevier Ltd.

This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/bync-nd/4.0/).

Place of publicationUnited Kingdom
Permalink -

https://acuresearchbank.acu.edu.au/item/90vq0/individual-perceptions-of-complex-projects-a-window-into-project-team-and-stakeholder-mental-models

Download files


Publisher's version
OA_Baker_2024_Individual_perceptions_of_complex_projects_a.pdf
License: CC BY-NC-ND 4.0
File access level: Open

  • 25
    total views
  • 14
    total downloads
  • 0
    views this month
  • 1
    downloads this month
These values are for the period from 19th October 2020, when this repository was created.

Export as

Related outputs

The influence of neurodiversity management on affective commitment and turnover intention : the role of neurodiversity awareness
Ali, Muhammad, Grabarski, Mirit and Baker, Marzena. (2024). The influence of neurodiversity management on affective commitment and turnover intention : the role of neurodiversity awareness. Employee Relations. 46(3), pp. 657-674. https://doi.org/10.1108/ER-09-2023-0476
What do women want? An exploration of workplace attraction and retention factors for women in construction
Baker, Marzena, Ali, Muhammad and Crawford, Lynn. (2024). What do women want? An exploration of workplace attraction and retention factors for women in construction. The International Journal of Construction Management. 24(3), pp. 270-280. https://doi.org/10.1080/15623599.2023.2222987
An exploratory study of benefits and challenges of neurodivergent employees : roles of knowing neurodivergents and neurodiversity practices
Ali, Muhammad, Grabarski, Mirit and Baker, Marzena. (2023). An exploratory study of benefits and challenges of neurodivergent employees : roles of knowing neurodivergents and neurodiversity practices. Equality, Diversity and Inclusion: An International Journal. 43(2), pp. 243-267. https://doi.org/10.1108/EDI-03-2023-0092
Investigating How Women Leaders and Managers Support Other Women's Entrance and Advancement in Construction and Engineering
Baker, Marzena, Ali, Muhammad and French, Erica. (2023). Investigating How Women Leaders and Managers Support Other Women's Entrance and Advancement in Construction and Engineering. Journal of Construction Engineering and Management. 149(2), pp. 1-16. https://doi.org/10.1061/JCEMD4.COENG-12399
Policies and practices of gender-based equality and diversity in Australian project-based organizations
Baker, Marzena and Clegg, Stewart. (2023). Policies and practices of gender-based equality and diversity in Australian project-based organizations. Project Leadership and Society. 4, pp. 1-13. https://doi.org/10.1016/j.plas.2023.100087
Effectiveness of gender equality and diversity initiatives : a way forward
French, Erica, Ali, Muhammad, Baker, M. and Alsaree, Lina. (2022). Effectiveness of gender equality and diversity initiatives : a way forward. In In Dhakal, Subas, Cameron, Roslyn and Burgess, John (Ed.). A Field Guide to Managing Diversity, Equality and Inclusion in Organisations pp. 308-324 Edward Elgar Publishing. https://doi.org/10.4337/9781800379008.00035
Internal and external networking behaviors and employee outcomes : A test of gender moderating effect
Wanigasekara, Saroja, Ali, Muhammad, French, Erica Lynn and Baker, Marzena. (2022). Internal and external networking behaviors and employee outcomes : A test of gender moderating effect. Personnel Review. pp. 1-30. https://doi.org/10.1108/PR-08-2020-0641
Insights into Ineffectiveness of Gender Equality and Diversity Initiatives in Project-Based Organizations
Baker, Marzena, French, Erica and Ali, Muhammad. (2021). Insights into Ineffectiveness of Gender Equality and Diversity Initiatives in Project-Based Organizations. Journal of Management in Engineering. 37(3), pp. 425-442. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000893
Leadership Diversity and Its Influence on Equality Initiatives and Performance : Insights for Construction Management
Baker, Marzena, Ali, Muhammad and French, Erica. (2021). Leadership Diversity and Its Influence on Equality Initiatives and Performance : Insights for Construction Management. Journal of Construction Engineering and Management. 147(10), pp. 1-12. https://doi.org/10.1061/(ASCE)CO.1943-7862.0002147
The impact of women's representation on performance in project-based and non-project-based organizations
Baker, Marzena, Ali, Muhammad and French, Erica. (2019). The impact of women's representation on performance in project-based and non-project-based organizations. International Journal of Project Management. 37(7), pp. 872-883. https://doi.org/10.1016/j.ijproman.2019.06.001
Effectiveness of gender equality initiatives in project-based organizations in Australia
Baker, Marzena, Ali, Muhammad and French, Erica. (2019). Effectiveness of gender equality initiatives in project-based organizations in Australia. Australian Journal of Management. 44(3), pp. 425-442. https://doi.org/10.1177/0312896218805809
Female underrepresentation in project-based organizations exposes organizational isomorphism
Baker, Marzena and French, Erica. (2018). Female underrepresentation in project-based organizations exposes organizational isomorphism. Equality, Diversity and Inclusion: An International Journal. 37(8), pp. 799-812. https://doi.org/10.1108/EDI-03-2017-0061