Individual perceptions of complex projects : A window into project team and stakeholder mental models
Journal article
Hackman, David C., Pollack, Julien and Baker, Marzena. (2024). Individual perceptions of complex projects : A window into project team and stakeholder mental models. International Journal of Project Management. 42(4), pp. 1-16. https://doi.org/10.1016/j.ijproman.2024.102603
Authors | Hackman, David C., Pollack, Julien and Baker, Marzena |
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Abstract | Understanding the current state of a complex project is challenging but essential for project teams to make effective management decisions. This research explores whether the indirect elicitation and comparison of mental models measured through individual level perceptions can encourage project team double loop learning about a complex project to inform management decisions. The best-worst scaling object case method was applied at the individual level to measure system-wide perceptions of two case study projects, demonstrating its efficacy in capturing team and stakeholder perceptions, and measuring how these change over time. Analysis of the case studies showed that highlighting the differences in mental models uncovered using the best-worst scaling object case method at the individual level can facilitate double loop learning and prompt management decisions about complex projects. |
Keywords | Complex; Individual perceptions; Mental models; Best-worst scaling; Double loop learning; Management decisions |
Year | 01 Jan 2024 |
Journal | International Journal of Project Management |
Journal citation | 42 (4), pp. 1-16 |
Publisher | Elsevier Ltd. (UK) - Pergamon Press |
ISSN | 0263-7863 |
Digital Object Identifier (DOI) | https://doi.org/10.1016/j.ijproman.2024.102603 |
Web address (URL) | https://www.sciencedirect.com/science/article/pii/S0263786324000450 |
Open access | Published as ‘gold’ (paid) open access |
Research or scholarly | Research |
Page range | 1-16 |
Publisher's version | License File Access Level Open |
Output status | Published |
Publication dates | |
12 Jun 2024 | |
Publication process dates | |
Accepted | 06 Jun 2024 |
Deposited | 22 Jul 2024 |
Additional information | © 2024 The Authors. Published by Elsevier Ltd. |
This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/bync-nd/4.0/). | |
Place of publication | United Kingdom |
https://acuresearchbank.acu.edu.au/item/90vq0/individual-perceptions-of-complex-projects-a-window-into-project-team-and-stakeholder-mental-models
Download files
Publisher's version
OA_Baker_2024_Individual_perceptions_of_complex_projects_a.pdf | |
License: CC BY-NC-ND 4.0 | |
File access level: Open |
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