Trusting Strangers : The Role of Trust in the Acceptance of Sharing Economy Platforms during the COVID-19 Pandemic

Conference paper

Amrollahi, Alireza, Kummer, Tyge and Rajaeian, Mohammad Mehdi. (2022). Trusting Strangers : The Role of Trust in the Acceptance of Sharing Economy Platforms during the COVID-19 Pandemic. Australasian Conference on Information Systems. Australia: Association for Information Systems. pp. 1
AuthorsAmrollahi, Alireza, Kummer, Tyge and Rajaeian, Mohammad Mehdi
TypeConference paper
Abstract

This paper focuses on the impact of trust and risk on forming behavioural intentions to use sharing economy platforms. Also, we investigate the interplay between risk, trust in and intention to use sharing economy platforms, as well as the antecedents of trust in this context. The study found strong support for the impact of trust on behavioural intention, and the mediating role of perceived risk. We also identify differences regarding the role of social influence on trust among the two studied platforms (Uber and Airbnb). The results have implications for trust research as they merge technology acceptance and e-commerce research.

KeywordsTrust; Sharing Economy; Risk; Uber; Airbnb
Year01 Jan 2022
PublisherAssociation for Information Systems
Web address (URL)https://aisel.aisnet.org/acis2022/
Open accessOpen access
Research or scholarlyResearch
Publisher's version
License
File Access Level
Open
Journal citation39, pp. 1-11
Book titleACIS 2022 Proceedings
Page range1
11
Web address (URL) of conference proceedingshttps://aisel.aisnet.org/acis2022/
Output statusPublished
Publication dates
Print12 Jul 2022
Publication process dates
Deposited24 Jul 2024
Additional information

Copyright © 2022 Amrollahi, Kummer & Rajaeian.

This is an open-access article licensed under a Creative Commons Attribution-Non-Commercial 3.0 Australia License, which permits non-commercial use, distribution, and reproduction in any medium, provided the original author and ACIS are credited.

Place of publicationAustralia
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