Mandated media innovation impacts on knowledge dissemination in workplace training

Journal article


Zutshi, Ambika, Creed, Dr Andrew, Bhattacharya, Ananya, Sohal, Amrik and Bavik, Ali. (2023). Mandated media innovation impacts on knowledge dissemination in workplace training. Knowledge Management Research and Practice. pp. 1-17. https://doi.org/10.1080/14778238.2023.2209745
AuthorsZutshi, Ambika, Creed, Dr Andrew, Bhattacharya, Ananya, Sohal, Amrik and Bavik, Ali
Abstract

This conceptual paper examines voluntary versus mandatory cloud-based training, generating recommendations to harmonise the complementarity of face-to-face and online media in future careers. Technological change was already accelerating when the COVID-19 pandemic response turbocharged transformations of knowledge dissemination in training, thus impacting learning and competency development for the future. The methodology applies comprehensive, structured literature review following PRISMA guidelines with development of a novel conceptual framework illuminating facets of knowledge dissemination. Exploring the context of workplace training and the future of careers with aid of NVivo it was found that altered social cues in cloud training are generating changes in learner attention span, engagement, and peer-to-peer interaction, potentially increasing contract cheating. It is hence recommended that stakeholders demarcate theoretical and practical learning outcomes to develop hybrid cloud media and face-to-face knowledge dissemination to accentuate professional accreditation requirements, engagement and etiquette in virtual spaces, and improve understanding of work-home balance.

Keywordsknowledge dissemination; communication media innovation; learners at workplaces; future of work; mandatory versus voluntary training; hybrid workplace
Year01 Jan 2023
JournalKnowledge Management Research and Practice
Journal citationpp. 1-17
PublisherTaylor & Francis Ltd (UK)
ISSN1477-8246
Digital Object Identifier (DOI)https://doi.org/10.1080/14778238.2023.2209745
Web address (URL)https://www.tandfonline.com/doi/full/10.1080/14778238.2023.2209745?scroll=top&needAccess=true#abstract
Open accessPublished as ‘gold’ (paid) open access
Research or scholarlyResearch
Page range1-18
Publisher's version
License
File Access Level
Open
Output statusPublished
Publication dates
Online08 May 2023
Publication process dates
Accepted28 Apr 2023
Deposited09 Aug 2024
Additional information

© 2023 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.

This is an Open Access article distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives License (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is properly cited, and is not altered, transformed, or built upon in any way. The terms on which this article has been published allow the posting of the Accepted Manuscript in a repository by the author(s) or with their consent.

Place of publicationUnited Kingdom
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