Evidence of the conditions affecting knowledge hiding among librarians in academic libraries

Journal article

Kaffashan Kakhki, Mojtaba, Zutshi, Ambika, Refoua, Shabnam, Maleksadati, Iman and Behzadi, Hassan. (2024). Evidence of the conditions affecting knowledge hiding among librarians in academic libraries. The Electronic Library: the international journal for the application of technology in information environments. 42(4), pp. 598-616. https://doi.org/10.1108/EL-09-2023-0229
AuthorsKaffashan Kakhki, Mojtaba, Zutshi, Ambika, Refoua, Shabnam, Maleksadati, Iman and Behzadi, Hassan
Abstract

Purpose: This study aims to identify and theorize the conditions affecting the formation of librarians’ knowledge-hiding behaviour in academic libraries.

Design/methodology/approach: This study is a qualitative research based on the grounded theory approach. The data collection method involved in-depth, semi-structured interviews. The data was analysed using the MAXQDA software in three stages: open, axial and selective coding. The study included 22 faculty members and experienced librarians from academic libraries. The participants were selected using a combination of targeted and snowball sampling techniques.

Findings: The study yielded 96 open codes, 24 axial codes and 18 selective general codes related to the axial category of knowledge hiding (KH). The librarians’ KH axial coding paradigm pattern was developed in an academic library setting. The study also highlighted some general consequences of KH in academic libraries, such as lobbying and creating knowledge rents, deterioration of organizational relationships and interactions, reducing the competitive advantage of academic libraries and hindering individual and organizational learning.

Originality/value: This study has made a valuable contribution to the identification and explanation of the factors that affect KH. In addition, it has filled a research gap within the library and information science (LIS) field. The findings of the study may offer managers new strategies for addressing the occurrence of KH in academic libraries, and they also add to the existing literature on knowledge management in LIS.

Keywordsknowledge management; knowledge hiding; knowledge sharing; academic libraries; axial coding pattern; grounded theory
Year01 Jan 2024
JournalThe Electronic Library: the international journal for the application of technology in information environments
Journal citation42 (4), pp. 598-616
PublisherEmerald Group Publishing Limited
ISSN1758-616X
Digital Object Identifier (DOI)https://doi.org/10.1108/EL-09-2023-0229
Web address (URL)https://www.emerald.com/insight/content/doi/10.1108/EL-09-2023-0229/full/html
Open accessPublished as non-open access
Research or scholarlyResearch
Page range598-616
Publisher's version
License
All rights reserved
File Access Level
Controlled
Output statusPublished
Publication dates
Online31 May 2024
Publication process dates
Accepted21 Apr 2024
Deposited20 Oct 2024
Additional information

Copyright © 2024, Emerald Publishing Limited

Place of publicationUnited Kingdom
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