The Continuous Improvement Cultural Responsiveness Tools (CICRT) : Creating more culturally responsive social workers

Journal article

Bennett, Bindi and Morse, Claire. (2023). The Continuous Improvement Cultural Responsiveness Tools (CICRT) : Creating more culturally responsive social workers. Australian Social Work. 76(3), pp. 315-329. https://doi.org/10.1080/0312407X.2023.2186255
AuthorsBennett, Bindi and Morse, Claire
Abstract

Social workers play a pivotal role in addressing equity and diversity within Australia using both culturally responsiveness skills and knowledge. This article describes a research project that resulted in the development of the Continuous Improvement Cultural Responsive Tools that can be used by social workers in their practice. This was a large project conducted over three years, which involved engagement and consultation with Aboriginal and Torres Strait Islander community social workers. The community engagement and consultation process included the provision of cultural governance and participation in interviews. The tools developed are linked to seven key domains (Ngurras) that aim to increase the skills, knowledge, and overall confidence of social work practitioners in their culturally responsive practice. This article discusses the tools that provide a clear structure to guide social workers’ critical engagement in becoming more culturally responsive social workers and individuals when working with Aboriginal and Torres Strait Islander Peoples.

Keywordssocial work practice; cultural awareness; cultural responsiveness; Aboriginal; tools; Aboriginal research; Torres Strait Islander research; Indigenous wellbeing; Indigenous safety; respect; service-user focus; social work intervention; collaborative relationships
Year2023
JournalAustralian Social Work
Journal citation76 (3), pp. 315-329
PublisherRoutledge
ISSN0312-407X
Digital Object Identifier (DOI)https://doi.org/10.1080/0312407X.2023.2186255
Scopus EID2-s2.0-85163878564
Open accessPublished as ‘gold’ (paid) open access
Publisher's version
License
File Access Level
Open
Output statusPublished
Publication dates
Online05 Apr 2023
Publication process dates
Accepted26 Feb 2023
Deposited07 Feb 2025
Additional information

© 2023 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group This is an Open Access article distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives License (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is properly cited, and is not altered, transformed, or built upon in any way.

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