Public perceptions of dietetics services in Australia and New Zealand

Journal article

Forsyth, Adrienne, Beck, Eleanor, Kruger, Rozanne, Pelly, Fiona, Wall, Clare, Boak, Rachel and Allman-Farinelli, Margaret. (2024). Public perceptions of dietetics services in Australia and New Zealand. Nutrition and Dietetics. 81(5), pp. 480-496. https://doi.org/10.1111/1747-0080.12899
AuthorsForsyth, Adrienne, Beck, Eleanor, Kruger, Rozanne, Pelly, Fiona, Wall, Clare, Boak, Rachel and Allman-Farinelli, Margaret
Abstract

Aim
The aim of this study was to examine expectations, perceptions and attitudes about dietetics services among the Australian and New Zealand public, to provide insights for building a future dietetics workforce that will meet consumer needs.

Methods
A cross-sectional, anonymous, online survey was employed to gain perspectives of a representative sample of Australian and New Zealand adults. Questions were purposely designed to collect views regarding sources of dietary information, expectations of dietetics service providers and factors influencing choice of dietetics service provider. Data were analysed descriptively and using Pearson's chi-square test to assess relationships between categorical variables. Free-text responses were analysed using content analysis.

Results
Of 2601 respondents, approximately one third (32%) had seen a dietitian. Doctors were the most trusted sources of dietary information (87%), particularly with participants over 60 years (χ(1) = 44.168, V = 0.130, p < 0.001). Cost was the most frequently reported factor influencing choice of dietetics services (56%), with 88% of respondents interested in accessing a dietitian, preferably in-person (64%), if they could do so for no cost. Participants anticipated that dietitians would offer services like meal plans (59%) and nutritional analysis (48%) as well as weight and other body measurements (56%). Some expectations such as blood tests (54%) were outside the usual scope of dietetic practice.

Conclusion
The results of this study have implications for practising dietitians, dietetics educators, and funders of dietetics services. Cost as a barrier suggests that advocacy to government for funding type, duration and number of visits to dietitians is still required.

Keywordsattitudes; cross-sectional survey; dietary services; patient satisfaction; perceptions
Year2024
JournalNutrition and Dietetics
Journal citation81 (5), pp. 480-496
PublisherJohn Wiley & Sons Australia, Ltd
ISSN1446-6368
Digital Object Identifier (DOI)https://doi.org/10.1111/1747-0080.12899
PubMed ID39229712
Scopus EID2-s2.0-85203129469
Open accessPublished as ‘gold’ (paid) open access
Page range480-496
Publisher's version
License
File Access Level
Open
Output statusPublished
Publication dates
Online04 Sep 2024
Publication process dates
Accepted01 Jul 2024
Deposited05 May 2025
Additional information

© 2024 The Author(s). Nutrition & Dietetics published by John Wiley & Sons Australia, Ltd on behalf of Dietitians Australia.

This is an open access article under the terms of the Creative Commons Attribution-NonCommercial License (http://creativecommons.org/licenses/by-nc/4.0/), which permits use, distribution and reproduction in any medium, provided the original work is properly cited and is not used for commercial purposes.

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