Mental health nurses’ attitudes towards consumer involvement in nursing handover pre and post an educational implementation

Journal article


Olasoji, Michael, Cross, Wendy, Reed, Fiona, Wang, Wei, Jacob, Sini and Plummer, Virginia. (2019). Mental health nurses’ attitudes towards consumer involvement in nursing handover pre and post an educational implementation. International Journal of Mental Health Nursing. 28(5), pp. 1198-1208. https://doi.org/10.1111/inm.12631
AuthorsOlasoji, Michael, Cross, Wendy, Reed, Fiona, Wang, Wei, Jacob, Sini and Plummer, Virginia
Abstract

Involving mental health consumers in nursing handover is a recent introduction to practise in acute mental health units. However, implementation must recognize that mental health care is complex and the approach needs to include recovery-focused philosophies of practice. Evidence shows that nurses and other health professionals consider poor handover practices may be the source of adverse events; however, the views of mental health nurses about involving consumers in nursing handover have not been previously reported. The aim of this study was to identify nurses’ attitudes towards consumer involvement in handover and to measure the effect of a training programme upon these attitudes. A single-group pre-post-test intervention study was undertaken. The study was conducted on the adult acute mental health inpatient unit of a major metropolitan hospital in Victoria, Australia, 2016–2017. Questionnaires were developed to capture the views of the nurses about proposed changes in the afternoon nursing handover process. A questionnaire was administered before and after the training intervention, an innovative, multi-media education handover package. We found that training had a significant influence on mental health nurses’ attitudes towards involving consumers in the handover. Therapeutic engagement improved following training and miscommunication reduced when all players are informed and have the opportunity to engage with the information. This study has demonstrated that well-planned education can influence nurses’ attitudes about involving consumers in the nursing handover processes.

Keywordsconsumer involvement; continuing education; mental health nursing; patient handover; survey
Year2019
JournalInternational Journal of Mental Health Nursing
Journal citation28 (5), pp. 1198-1208
PublisherJohn Wiley & Sons, Inc.
ISSN1445-8330
Digital Object Identifier (DOI)https://doi.org/10.1111/inm.12631
PubMed ID31325221
Scopus EID2-s2.0-85069870272
Page range1198-1208
Publisher's version
License
All rights reserved
File Access Level
Controlled
Output statusPublished
Publication dates
Online19 Jul 2019
Publication process dates
Deposited08 May 2025
Additional information

© 2019 Australian College of Mental Health Nurses Inc.

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