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Cases in call centre management: great ideas (th) at work

Feinberg, R.
; 
De Ruyter, K.
; 
Bennington, Lynne
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Author
Feinberg, R.
De Ruyter, K.
Bennington, Lynne
Abstract
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Date
2005
Type
Book
Journal
Book
Volume
Issue
Page Range
1-356
Article Number
ACU Department
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Faculty of Law and Business - General
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URI
https://hdl.handle.net/20.500.14802/8210
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