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An exploratory study on the effect of positive (warmth appeal) and negative (guilt appeal) print imagery on donation behavior in animal welfare

Haynes, Marcus
Thornton, Jennifer
Jones, Sandra C.
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Abstract
Very few studies in social marketing empirically compare the effectiveness of positive and negative appeals. This study examines the effect of positive (warmth appeal) and negative (guilt appeal) print imagery on donation behaviour to an animal welfare organisation. A quasiexperimental design was used to test the appeals, using a convenience sample of 282 university students, with each experimental group being exposed to only one type of appeal. The results indicated that negative imagery which evoked guilt was more effective than positive imagery which evoked warmth, on intention to donate money and time to the animal welfare organisation.
Keywords
guilt appeals, warmth appeals, donation behaviour, animal welfare
Date
2004
Type
Conference paper
Journal
Book
Proceedings of the Australian and New Zealand Marketing Academy (ANZMAC) Conference 2004
Volume
Issue
Page Range
Article Number
ACU Department
ACU Engagement