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Role stressors and burnout: Effects of social relationships

Dubreuil, Philippe
Laughrea, Marie-Christine
Morin, Alexandre
Courcy, François
Loiselle, Olivier
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Abstract
Many studies have found direct relations between burnout, role conflict, role ambiguity and work relationships, but few have verified the possibility of moderation and mediation effects between these variables. This cross-sectional study investigates these two possibilities in an attempt to clarify the function of work relationships in the association between role variables and burnout. This study was conducted on a sample of 263 French-speaking Canadian workers from nine different organizations. Hierarchical multiple regression analyses were conducted in order to investigate the purported interaction between social relationships and role variables. Mediation effects were also verified through multiple regressions involving a bootstrapping procedure to estimate the indirect effects of role variables on burnout. The results provided no evidence in favor of moderation. Conversely, the results revealed rather that social relationships did mediate the relationship between role variables and burnout.
Keywords
burnout, role conflict, role ambiguity, mediation, moderation, relationships
Date
2009
Type
Journal article
Journal
International Journal of Business and Management
Book
Volume
4
Issue
9
Page Range
3-16
Article Number
ACU Department
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Open Access Status
License
File Access
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