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Effect of a Self-Determination Theory-based communication skills training program on physiotherapists' psychological support for their patients with chronic low back pain : A randomized controlled trial
Murray, Aileen Hall, Amanda Williams, Geoffrey McDonough, Suzanne Ntoumanis, Nikolaos Taylor, Ian Jackson, Ben Matthews, James Hurley, Deirdre Lonsdale, Chris
Murray, Aileen
Hall, Amanda
Williams, Geoffrey
McDonough, Suzanne
Ntoumanis, Nikolaos
Taylor, Ian
Jackson, Ben
Matthews, James
Hurley, Deirdre
Lonsdale, Chris
Abstract
Objective: To examine the effects of communication skills training on physiotherapists' supportive behavior during clinical practice. Design: Randomized trial. Setting: Hospital outpatient physiotherapy clinics. Participants: Physiotherapists (N=24) and patients (N=24) with chronic low back pain. Interventions: Two hospital clinics were randomly assigned to the intervention arm. Physiotherapists (n=12) received 8 hours of communication skills training focused on supporting patients' psychological needs. Physiotherapists (n=12) from 2 other hospital clinics formed a waitlist control arm. Main Outcome Measures: Verbal communication between each physiotherapist and a patient was recorded on an audiotape, and independent, blinded raters used the Health Care Climate Questionnaire to assess physiotherapists' needs-supportive behavior (primary outcome). Results: Independent raters' Health Care Climate Questionnaire scores favored the intervention arm (Cohen's d=2.27; P < .01). Conclusions: Compared with controls, independent ratings demonstrated that physiotherapists who completed the Communication style and exercise compliance in physiotherapy training were found to provide greater support for patients' needs in a single assessed session. Long-term maintenance of this needs-supportive behavior should be examined.
Keywords
Date
2015
Type
Journal article
Journal
Archives of Physical Medicine and Rehabilitation
Book
Volume
96
Issue
5
Page Range
809-816
Article Number
ACU Department
Non-faculty
Collections
Relation URI
Source URL
Event URL
Open Access Status
License
File Access
Controlled