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Empowering low-socioeconomic status parents to support their children in participating in tertiary education : Co-created digital resources for diverse parent personas
Russell-Bennett, Rebekah Raciti, Maria Letheren, Kate Drennan, Judy
Russell-Bennett, Rebekah
Raciti, Maria
Letheren, Kate
Drennan, Judy
Abstract
Increasing the participation of students from low-socioeconomic status (LSES) communities in tertiary education has been a policy focus of successive Australian governments. LSES parents are important influencers, yet are often unsupported in their efforts to help their children. Via two qualitative studies across metropolitan, regional and remote locations in four Australian states, a strengths-based, service-design approach identified four LSES parent personas: magpies, emus, possums and penguin parents. Each parent persona was at a different stage of change, requiring different types of social support. Digital solutions were co-created with LSES parents, reflecting the preferences of each persona. Four additional high-level contributions of this research include identification of the link between stage-of-change and social support requirements, LSES parents’ preference for passive or mid-range levels of digital interactivity, differences in social support needs among LSES parents and the preference for and design of a digital transition-to-tertiary study support portal for LSES parents.
Keywords
social support, stages-of-change, college, parents, equity
Date
2022
Type
Journal article
Journal
Higher Education Research and Development
Book
Volume
41
Issue
2
Page Range
527-545
Article Number
ACU Department
Peter Faber Business School
Faculty of Law and Business
Faculty of Law and Business
Collections
Relation URI
Source URL
Event URL
Open Access Status
Published as green open access
License
File Access
Controlled
Open
Open