Sharone Ciancio
Contact category | Staff |
---|---|
Job title | Director, Strategy & Operations PSH - Corporate Services |
Research institute | Non-faculty |
Non-faculty |
Research outputs
The prevalence of service excellence and the use of business process improvement methodologies in Australian universities
Ciancio, Sharone. (2018). The prevalence of service excellence and the use of business process improvement methodologies in Australian universities. Journal of Higher Education Policy and Management. 40(2), pp. 121-139. https://doi.org/10.1080/1360080X.2018.1426372Journal article
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