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Attitudes of Australian psychologists towards the delivery of therapy via video conferencing technology
Knott, Vikki Habota, Tina Mallan, Kimberley
Knott, Vikki
Habota, Tina
Mallan, Kimberley
Abstract
Objective
This study aims to explore psychologists' attitudes towards the use of video conferencing technology (VCT) to deliver therapy.
Method
Participants (N = 12) were recruited via opportunistic sampling either via the Australian Psychological Society website or social media. Participants (three males and nine females) were located in Queensland. They were aged between 23 and 50-years of age (mean age = 32.91, SD = 9.36), held varying levels of experience in psychology (<1 year to 12-years) and types of endorsement (e.g. provisional, general, clinical and health). A semistructured interview schedule was applied in‐person (n = 7) or via telephone (n = 5). Data were analysed using Braun and Clarke's (2006) five‐step method for assessing qualitative data in psychology.
Results
Results indicated that psychologists' attitudes towards VCT to deliver therapy paralleled the tri‐component definition of attitudes proposed by Breckler (1984) and Rajecki (1982 ). Subthemes reflecting these components included perceived limitations or benefits of VCT (i.e. a cognitive component), a sense of comfort when using VCT (i.e. an affective component), and a general tendency to resist or embrace VCT (i.e. a behavioural disposition).
Conclusions
Key barriers and facilitators identified underscore the need for training to improve knowledge and awareness of VCT, including its evidence base. Specifically, the assistance of ‘embracers’ to provide training in VCT (e.g. adapting microskills to a different medium and using technology flexibly) may also dispel negative views held by psychologists regarding VCT and its effectiveness and consequently facilitate a wider adoption of VCT throughout Australia.
Keywords
attitudes, barriers, rural, telehealth, telepsychology
Date
2020
Type
Journal article
Journal
Australian Psychologist
Book
Volume
55
Issue
6
Page Range
606-617
Article Number
ACU Department
School of Behavioural and Health Sciences
Faculty of Health Sciences
Faculty of Health Sciences
Relation URI
DOI
Source URL
Event URL
Open Access Status
License
All rights reserved
File Access
Controlled