Design science research based blended approach for usability driven requirements gathering and application development

Conference item

De Silva, Lasanthi, Goonethillaka, Jeevani, Wikramanayake, Gihan, Ginige, Athula, Ginige, Tamara, Vitiello, Giuliana, Di Giovanni, Pasquale, Tortora, Genoveffa and Tucci, Maurizo. (2014). Design science research based blended approach for usability driven requirements gathering and application development. IEEE 2nd International workshop on usability and accessibility focused requirements engineering. USA: IEEE Computer Society. pp. 17 - 24 https://doi.org/10.1109/UsARE.2014.6890996
AuthorsDe Silva, Lasanthi, Goonethillaka, Jeevani, Wikramanayake, Gihan, Ginige, Athula, Ginige, Tamara, Vitiello, Giuliana, Di Giovanni, Pasquale, Tortora, Genoveffa and Tucci, Maurizo
Abstract

Extracting user requirements in designing innovative ICT based solutions for emerging vague problems is a challenge. We successfully addressed this challenge by blending several techniques in Software Engineering (SE) and Human Computer Interaction (HCI) within a Design Science Research (DSR) framework. These techniques were traditional surveys and interviews, causal analysis, scenario creation and transformation, use of paper-based and functional prototypes for communicating with users and capturing their feedback, user centered design, and incremental development. This approach enabled us to better capture requirements based on usability aspects and guided us to design a successful solution. We present a framework derived from this research for wider applicability.

KeywordsDesign science research; usability; information and communication technologies; human computer interaction
Year2014
PublisherIEEE Computer Society
Digital Object Identifier (DOI)https://doi.org/10.1109/UsARE.2014.6890996
Publisher's version
File Access Level
Controlled
Page range17 - 24
ISBN9781479963522
Research GroupPeter Faber Business School
Place of publicationUSA
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