Succeeding through service innovation: Consumer directed care in the aged care sector

Book chapter


Wilkins, Linda, Laragy, C. and Zadeh, H. S.. (2011). Succeeding through service innovation: Consumer directed care in the aged care sector. In In H. Demirkan, J. C. Spohrer and V. Krishna (Ed.). Service Systems Implementation pp. 223 - 236 Springer.
AuthorsWilkins, Linda, Laragy, C. and Zadeh, H. S.
EditorsH. Demirkan, J. C. Spohrer and V. Krishna
Page range223 - 236
Year2011
Book titleService Systems Implementation
PublisherSpringer
Place of publicationAustralia
ISBN9781441979032
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https://acuresearchbank.acu.edu.au/item/89706/succeeding-through-service-innovation-consumer-directed-care-in-the-aged-care-sector

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