Mohd Sadiq
Research outputs
The mediating role of customer satisfaction and its effect on service quality-customer loyalty link
Sadiq, Mohd and Adil, Mohd. (2021). The mediating role of customer satisfaction and its effect on service quality-customer loyalty link. International Journal of Productivity and Quality Management. 32(4), pp. 520-535. https://doi.org/10.1504/IJPQM.2021.114256Journal article
SSTQUAL model : Assessment of ATM service quality in an emerging economy
Adil, Mohd., Nasir, Mohd., Sadiq, Mohd and Bharti, Kumkum. (2020). SSTQUAL model : Assessment of ATM service quality in an emerging economy. International Journal of Business Excellence. 22(1), pp. 114-138. https://doi.org/10.1504/IJBEX.2020.109222Journal article
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