The future of organizational trust research : A content-analytic synthesis of scholarly recommendations and review of recent developments

This chapter contributes to defining a common research agenda on organizational trust, first by content-analyzing scholarly recommendations for future research published between 2007 and 2011 across 347 articles and 58 social science journals and second by reviewing the latest developments in trust research published between 2012 and 2015 across 111 articles and 31 top-tier management journals. This content analysis of scholarly recommendations yields an emergent organizing framework that offers systematic insight into the trust community’s beliefs about how the field should move forward, while the review of the latest developments in the field provide insight into whether these recommendations have recently been followed up on, or whether research has developed in previously unanticipated directions. The chapter concludes with suggestions on how individual researchers and the trust community as a whole can use and build on these findings to help advance the field.