Thomas Kobinah


Contact categoryResearcher (past)
Job titleLecturer
Research institutePeter Faber Business School
Faculty of Law and Business

Research outputs

Negative workplace gossip : Its impact on customer service performance and moderating roles of trait mindfulness and forgiveness
Babalola, Mayowa T., Ren, Shuang, Kobinah, Thomas, Qu, Yuanmei Elly, Garba, Omale A. and Guo, Liang. (2019). Negative workplace gossip : Its impact on customer service performance and moderating roles of trait mindfulness and forgiveness. International Journal of Hospitality Management. 80, pp. 136-143. https://doi.org/10.1016/j.ijhm.2019.02.007

Journal article

Rumour outbreak: The impact of personal characteristics on consumer decision-making
Kobinah, Thomas. (2013). Rumour outbreak: The impact of personal characteristics on consumer decision-making [Thesis]. https://doi.org/10.4226/66/5a96321cc68a9

Thesis

Why consumers switch and sway between brands during the outbreak of rumour
Kobinah, Thomas and Mariappanadar, Sugumar. (2008). Why consumers switch and sway between brands during the outbreak of rumour. In D Spanjaard, Denize, S. and Sharma, N. (Ed.). Perth, Australia: Promaco Conventions Pty Ltd. pp. 1 - 7

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