Employee voice in a semi-rural hospital : impact of resourcing, decision-making and culture
Journal article
Almeida, Shamika, Frino, Elizabeth and Mirosavljevic, Marianna. (2020). Employee voice in a semi-rural hospital : impact of resourcing, decision-making and culture. Asia Pacific Journal of Human Resources. 58(4), pp. 578-606. https://doi.org/10.1111/1744-7941.12257
Authors | Almeida, Shamika, Frino, Elizabeth and Mirosavljevic, Marianna |
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Abstract | The purpose of this paper is to understand current employee voice arrangements within a semi-rural hospital and the implications for the engagement of healthcare professionals. The Job Demands-Resources (JDR) model is used to explore how organisational mechanisms (resourcing, decision-making processes and culture) provide a voice for staff. We adopt a single case study approach using in-depth interviews with healthcare professionals in a semi-rural public hospital in Australia. The study found that the semi-rural context, characterised by high levels of centralised decision-making and resourcing and low levels of confidentiality and anonymity, has limited employee voice and the ability for staff to participate in decisions affecting their work. This lack of voice has consequently had negative effects on engagement levels. We propose that employee voice be viewed as a distinct job resource, manifest through an organisation’s resourcing, decision-making processes and culture, to generate a direct and positive effect on employee engagement. |
Keywords | employee voice; engagement; Job Demands-Resources model; organisational mechanisms; participation; resourcing |
Year | 01 Jan 2020 |
Journal | Asia Pacific Journal of Human Resources |
Journal citation | 58 (4), pp. 578-606 |
Publisher | John Wiley and Sons Ltd (UK) |
ISSN | 1038-4111 |
Digital Object Identifier (DOI) | https://doi.org/10.1111/1744-7941.12257 |
Web address (URL) | https://onlinelibrary.wiley.com/doi/10.1111/1744-7941.12257 |
Open access | Published as non-open access |
Research or scholarly | Research |
Page range | 578-606 |
Author's accepted manuscript | License All rights reserved File Access Level Open |
Publisher's version | License All rights reserved File Access Level Controlled |
Output status | Published |
Publication dates | |
Online | 07 Apr 2020 |
Publication process dates | |
Accepted | 07 Mar 2020 |
Deposited | 04 Jul 2024 |
Additional information | © 2020 Australian HR Institute |
Research funding from Global Challenges Seed Funding scheme at University of Wollongong | |
Place of publication | United Kingdom |
https://acuresearchbank.acu.edu.au/item/90q90/employee-voice-in-a-semi-rural-hospital-impact-of-resourcing-decision-making-and-culture
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Author's accepted manuscript
AM_Frino_2020_Employee_voice_in_a_semi_rural_hospital.pdf | |
License: All rights reserved | |
File access level: Open |
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