Employee voice in a semi-rural hospital : impact of resourcing, decision-making and culture

Journal article


Almeida, Shamika, Frino, Elizabeth and Mirosavljevic, Marianna. (2020). Employee voice in a semi-rural hospital : impact of resourcing, decision-making and culture. Asia Pacific Journal of Human Resources. 58(4), pp. 578-606. https://doi.org/10.1111/1744-7941.12257
AuthorsAlmeida, Shamika, Frino, Elizabeth and Mirosavljevic, Marianna
Abstract

The purpose of this paper is to understand current employee voice arrangements within a semi-rural hospital and the implications for the engagement of healthcare professionals. The Job Demands-Resources (JDR) model is used to explore how organisational mechanisms (resourcing, decision-making processes and culture) provide a voice for staff. We adopt a single case study approach using in-depth interviews with healthcare professionals in a semi-rural public hospital in Australia. The study found that the semi-rural context, characterised by high levels of centralised decision-making and resourcing and low levels of confidentiality and anonymity, has limited employee voice and the ability for staff to participate in decisions affecting their work. This lack of voice has consequently had negative effects on engagement levels. We propose that employee voice be viewed as a distinct job resource, manifest through an organisation’s resourcing, decision-making processes and culture, to generate a direct and positive effect on employee engagement.

Keywordsemployee voice; engagement; Job Demands-Resources model; organisational mechanisms; participation; resourcing
Year01 Jan 2020
JournalAsia Pacific Journal of Human Resources
Journal citation58 (4), pp. 578-606
PublisherJohn Wiley and Sons Ltd (UK)
ISSN1038-4111
Digital Object Identifier (DOI)https://doi.org/10.1111/1744-7941.12257
Web address (URL)https://onlinelibrary.wiley.com/doi/10.1111/1744-7941.12257
Open accessPublished as non-open access
Research or scholarlyResearch
Page range578-606
Author's accepted manuscript
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All rights reserved
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Open
Publisher's version
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All rights reserved
File Access Level
Controlled
Output statusPublished
Publication dates
Online07 Apr 2020
Publication process dates
Accepted07 Mar 2020
Deposited04 Jul 2024
Additional information

© 2020 Australian HR Institute

Research funding from Global Challenges Seed Funding scheme at University of Wollongong

Place of publicationUnited Kingdom
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