The impact of COVID-19 on employee wellbeing in higher education : The experience of a regional university

Conference item


Frino, Elizabeth and Almeida, Shamika. (2022). The impact of COVID-19 on employee wellbeing in higher education : The experience of a regional university. 35th ANZAM Conference 2022. Griffith University, Gold Coast, Queensland, Australia 06 - 07 Dec 2022 Australian and New Zealand Academy of Management.
AuthorsFrino, Elizabeth and Almeida, Shamika
Abstract

This paper provides preliminary evidence from an Australian regional university on the challenges confronting higher education employees during the early stage of the COVID-19 pandemic, and its impact on employee wellbeing. The study explores the challenges experienced at work during the initial onset of COVID and public health orders and how the consequent changes in work practices affected workers and their wellbeing. Specific attention is given to identifying the job demands mostly impacting employee wellbeing and illustrate the areas identified by the participants as being the key to receiving the support to navigate the often-changing work demands. The study highlights the importance of open and consistent communication channels by senior leaders and more consideration of how changes to work practices impact on workload. The study aims to inform future research on how management can achieve sustainable work practices that support employee wellbeing to flourish in our new normal. The study also sheds light on how senior leaders can respond to staff when dealing with pandemics or significant disruptions in the workplace. Findings from the study will also serve to inform government and policymakers on how to proactively resource educational institutions to withstand the new challenges confronting the higher education sector.

KeywordsCOVID-19; wellbeing; employee engagement; higher education; remote work; remote learning; JD-R model
Year2022
PublisherAustralian and New Zealand Academy of Management
Open accessOpen access
Publisher's version
License
All rights reserved
File Access Level
Controlled
Book titleConference proceedings : Flourishing in our new normal : 35th ANZAM Conference : Gold Coast, Australia
ISBN9780648110972
Web address (URL) of conference proceedingshttps://www.anzam.org/wp-content/uploads/2023/02/2022-Conference-proceedings.pdf
https://www.anzam.org/past-event-material/past-conference-papers/
Output statusPublished
Publication dates
Online2022
Publication process dates
Deposited18 Jun 2025
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