Rajiv K. Amarnani
| Contact category | Researcher (past) |
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Research outputs
Age as double-edged sword among victims of customer mistreatment : A self-esteem threat perspective
Amarnani, Rajiv, Restubog, Lloyd D., Bordia, Prashant and Abbasi, Ayeesha A.. (2019). Age as double-edged sword among victims of customer mistreatment : A self-esteem threat perspective. Human Resource Management. 58(3), pp. 285-299. https://doi.org/10.1002/hrm.21949Journal article
Beyond tit-for-tat: Theorizing divergent employee reactions to customer mistreatment
Amarnani, Rajiv, Bordia, Prashant and Restubog, Simon Lloyd D.. (2019). Beyond tit-for-tat: Theorizing divergent employee reactions to customer mistreatment. Group and Organization Management. 44(4), pp. 687 - 717. https://doi.org/10.1177/1059601118755239Journal article
Attributions of blame for customer mistreatment : Implications for employees’ service performance and customers’ negative word of mouth
Garcia, Patrick Raymund James M., Restubog, Simon Lloyd D., Lu, Vinh Nhat, Amarnani, Rajiv K., Wang, Lu and Capezio, Alessandra. (2019). Attributions of blame for customer mistreatment : Implications for employees’ service performance and customers’ negative word of mouth. Journal of Vocational Behavior. 110, pp. 203-213. https://doi.org/10.1016/j.jvb.2018.12.001Journal article
Laughter is (powerful) medicine : The effects of humor exposure on the well-being of victims of aggression
Cheng, David, Amarnani, Rajiv, Le, Tiffany and Restubog, Simon. (2019). Laughter is (powerful) medicine : The effects of humor exposure on the well-being of victims of aggression. Journal of Business and Psychology. 34(3), pp. 289-402. https://doi.org/10.1007/s10869-018-9548-7Journal article
Dualistic passion for work and its impact on career outcomes: Scale validation and nomological network
Lajom, Jennifer Ann, Amarnani, Rajiv, Restubog, Simon Lloyd D., Bordia, Prashant and Tang, Robert L.. (2018). Dualistic passion for work and its impact on career outcomes: Scale validation and nomological network. Journal of Career Assessment. 26(4), pp. 631 - 648. https://doi.org/10.1177/1069072717723096Journal article
Categories of illustrated problems for training children in inductive reasoning
Reyes, Melissa Lopez and Amarnani, Rajiv K.. (2016). Categories of illustrated problems for training children in inductive reasoning. Asia-Pacific Education Researcher. 25(2), pp. 239 - 250. https://doi.org/10.1007/s40299-015-0257-yJournal article
Do you think i'm worth it? The self-verifying role of parental engagement in career adaptability and career persistence among STEM students
Amarnani, Rajiv K., Garcia, Patrick Raymund James M., Restubog, Simon Lloyd D., Bordia, Prashant and Bordia, Sarbari. (2016). Do you think i'm worth it? The self-verifying role of parental engagement in career adaptability and career persistence among STEM students. Journal of Career Assessment. https://doi.org/10.1177/1069072716679925Journal article
Categories of illustrated problems for training children in inductive reasoning
Reyes, Melissa Lopez and Amarnani, Rajiv K.. (2016). Categories of illustrated problems for training children in inductive reasoning. Asia-Pacific Education Researcher. 25(2), pp. 239 - 250. https://doi.org/10.1007/s40299-015-0257-yJournal article
Misbehaving customers: Understanding and managing customer injustice in service organizations
Van Jaarsveld, Danielle D., Restubog, Simon Lloyd D., Walker, David D. and Amarnani, Rajiv K.. (2015). Misbehaving customers: Understanding and managing customer injustice in service organizations. Organizational Dynamics. 44(1), pp. 273 - 280. https://doi.org/10.1016/j.orgdyn.2015.09.004Journal article
Yielding to (cyber)-temptation: Exploring the buffering role of self-control in the relationship between organizational justice and cyberloafing behavior in the workplace
Restubog, Simon Lloyd D., Garcia, Patrick Raymund J. M., Toledano, Lemuel S., Amarnani, Rajiv, Tolentino, Laramie R. and Tang, Robert L.. (2011). Yielding to (cyber)-temptation: Exploring the buffering role of self-control in the relationship between organizational justice and cyberloafing behavior in the workplace. Journal of Research in Personality. https://doi.org/10.1016/j.jrp.2011.01.006Journal article
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