Creating respectful workplaces for nurses in regional acute care settings : A quasi-experimental design

Journal article

Hawkins, Natasha, Jeong, Sarah Yeun-Sim, Smith, Tony, Sim, Jenny and Clapham, Matthew. (2023). Creating respectful workplaces for nurses in regional acute care settings : A quasi-experimental design. Nursing Open. 10(1), pp. 78-89. https://doi.org/10.1002/nop2.1280
AuthorsHawkins, Natasha, Jeong, Sarah Yeun-Sim, Smith, Tony, Sim, Jenny and Clapham, Matthew
Abstract

Aim
To examine self-reported exposure and experiences of negative workplace behaviour and ways of coping of nursing staff before and after educational workshops.

Design
A Quasi-experimental design.

Method/Setting/Participants
Data were collected pre- /postworkshops using a structured questionnaire. Nurses (N = 230) from 12 units in four regional acute care hospitals were invited to complete a pre-intervention survey. Educational workshops were then implemented by the organization at two of the hospitals, after which, follow-up surveys were undertaken.

Results
There were 74 responses in the pre-intervention and 56 responses in the postintervention time period. There were 111 participants who attended the educational intervention, 20% (n = 22) completed the follow-up survey. Participants were more likely exposed to work-related bullying acts and they used problem-focused coping strategies and sought social support as a way of coping when exposed to the negative behaviours. Overall, there was a decrease in both bullying and incivility experienced by participants; however, our findings were unable to establish that a statistically significant difference was made due to the implementation of the intervention.

Study Registration
Australian New Zealand Clinical Trials Registry (Registration No. ACTRN12618002007213; December 14, 2018).

Keywordsacute care; bullying; nursing workforce; staff development; workforce issues
Year2023
JournalNursing Open
Journal citation10 (1), pp. 78-89
PublisherJohn Wiley & Sons Ltd
ISSN2054-1058
Digital Object Identifier (DOI)https://doi.org/10.1002/nop2.1280
PubMed ID35739627
Scopus EID2-s2.0-85147875678
PubMed Central IDPMC9748064
Open accessPublished as ‘gold’ (paid) open access
Page range78-89
Funder The University of Newcastle
Publisher's version
License
File Access Level
Open
Output statusPublished
Publication dates
Online23 Jun 2022
Publication process dates
Accepted05 Jun 2022
Deposited28 Apr 2025
Additional information

© 2022 The Authors. Nursing Open published by John Wiley & Sons Ltd.

This is an open access article under the terms of the Creative Commons Attribution-NonCommercial-NoDerivs License (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits use and distribution in any medium, provided the original work is properly cited, the use is non-commercial and no modifications or adaptations are made.

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