Losing compassion for patients? The implications of COVID-19 on compassion fatigue and event-related post-traumatic stress disorder in nurses

Journal article

Hochwarter, Wayne, Jordan, Samantha, Kiewitz, Christian, Liborius, Patrick, Lampaki, Antonia, Franczak, Jennifer, Deng, Yufan, Babalola, Mayowa T. and Khan, Abdul Karim. (2022). Losing compassion for patients? The implications of COVID-19 on compassion fatigue and event-related post-traumatic stress disorder in nurses. Journal of Managerial Psychology. 37(3), pp. 206-223. https://doi.org/10.1108/JMP-01-2021-0037
AuthorsHochwarter, Wayne, Jordan, Samantha, Kiewitz, Christian, Liborius, Patrick, Lampaki, Antonia, Franczak, Jennifer, Deng, Yufan, Babalola, Mayowa T. and Khan, Abdul Karim
Abstract

Purpose
The authors investigated a psychological process that links characteristics of events related to the coronavirus disease (2019) COVID-19 pandemic (i.e. perceived novelty, disruptiveness and criticality) to compassion fatigue [(CF), a form of caregiver burnout] and subsequent post-traumatic stress disorder (PTSD) in nurses.

Design/methodology/approach
Administering two online surveys (October and November 2020) resulted in matched data from 175 nurses responsible for patient care during the COVID-19 pandemic.

Findings
Perceived disruptiveness and criticality of COVID-19 events were positively associated with nurses' CF, which also mediated those characteristics' effects on PTSD instigated by COVID-19. Contrary to the authors' hypothesis, the perceived novelty of COVID-19 events was not significantly associated with CF nor was the indirect effect of perceived novelty on PTSD mediated by CF.

Originality/value
The authors extend event system theory by investigating the psychological processes linking event features and resultant outcomes while providing practical implications on preparations for future unexpected and potentially life-altering events.

KeywordsCOVID-19; pandemic; nurses; event system theory; compassion fatigue; PTSD
Year2022
JournalJournal of Managerial Psychology
Journal citation37 (3), pp. 206-223
PublisherEmerald Publishing Limited
ISSN0268-3946
Digital Object Identifier (DOI)https://doi.org/10.1108/JMP-01-2021-0037
Scopus EID2-s2.0-85123383271
Page range206-223
Publisher's version
License
All rights reserved
File Access Level
Controlled
Output statusPublished
Publication dates
Online24 Jan 2022
Publication process dates
Accepted30 Nov 2021
Deposited15 May 2023
Additional information

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