Using Artificial Intelligence (AI) to predict organizational agility

Journal article


Shafiabady, Niusha, Hadjinicolaou, Nick, Din, Fareed Ud, Bhandari, Binayak, Wu, Robert M. X. and Vakilian, James. (2023). Using Artificial Intelligence (AI) to predict organizational agility. PLoS ONE. 18(5), p. Article e0283066. https://doi.org/10.1371/journal.pone.0283066
AuthorsShafiabady, Niusha, Hadjinicolaou, Nick, Din, Fareed Ud, Bhandari, Binayak, Wu, Robert M. X. and Vakilian, James
Abstract

Since the pandemic organizations have been required to build agility to manage risks, stakeholder engagement, improve capabilities and maturity levels to deliver on strategy. Not only is there a requirement to improve performance, a focus on employee engagement and increased use of technology have surfaced as important factors to remain competitive in the new world. Consideration of the strategic horizon, strategic foresight and support structures is required to manage critical factors for the formulation, execution and transformation of strategy. Strategic foresight and Artificial Intelligence modelling are ways to predict an organizations future agility and potential through modelling of attributes, characteristics, practices, support structures, maturity levels and other aspects of future change. The application of this can support the development of required new competencies, skills and capabilities, use of tools and develop a culture of adaptation to improve engagement and performance to successfully deliver on strategy. In this paper we apply an Artificial Intelligence model to predict an organizations level of future agility that can be used to proactively make changes to support improving the level of agility. We also explore the barriers and benefits of improved organizational agility. The research data was collected from 44 respondents in public and private Australian industry sectors. These research findings together with findings from previous studies identify practices and characteristics that contribute to organizational agility for success. This paper contributes to the ongoing discourse of these principles, practices, attributes and characteristics that will help overcome some of the barriers for organizations with limited resources to build a framework and culture of agility to deliver on strategy in a changing world.

Year2023
JournalPLoS ONE
Journal citation18 (5), p. Article e0283066
PublisherPublic Library of Science
ISSN1932-6203
Digital Object Identifier (DOI)https://doi.org/10.1371/journal.pone.0283066
PubMed ID37163532
Scopus EID2-s2.0-85158899698
PubMed Central IDPMC10171664
Open accessPublished as ‘gold’ (paid) open access
Page range1-37
Publisher's version
License
File Access Level
Open
Output statusPublished
Publication dates
Online10 May 2023
Publication process dates
Deposited16 Feb 2025
Additional information

© 2023 Shafiabady et al. This is an open access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.

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