A comparative exploration of virtual reality’s role in Mandarin intercultural communicative competence development

Purpose
Intercultural communicative competence (ICC) is important when different cultural speakers learn Mandarin as a Foreign Language (MFL). The use of virtual reality (VR) has been shown to be effective for improving ICC. Hence, this study investigates a production-based instructional strategy where students use VR to view and create VR environments with cultural elements for learning MFL to determine if this strategy was effective with the current cohort of students (2023). In addition, it would be investigated whether there was a difference in ICC between the 2019 cohort and the 2023 cohort.

Design/methodology/approach
The study employed a quasi-experimental method to assess ICC using the Survey of student’s Intercultural Competence (SSIC) and gauged the improvement within the 2023 cohort. Next, the ICC between the 2023 and 2019 cohorts was compared to determine if there was a significant difference. Data was analysed using paired-samples t-tests and thematic analysis for the open-ended responses.

Findings
There was a significant improvement in ICC after the intervention for the 2023 cohort, which was supported with the open-ended response. However, the t-test results indicated no significant difference in ICC between the 2019 and 2023 cohorts. However, the 2023 cohort seemed to be more motivated, confident and eager to continue using VR. The findings indicate that VR when combined with an appropriate pedagogy could improve students ICC.

Originality/value
The use of VR and this production-based instructional strategy could be used in other languages and could possibly be used to improve linguistic and communication skills.

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