Reimagining the relationship between social work and information communication technology in the network society

Journal article


Baker, Steven, Warburton, Jeni, Hodgkin, Suzanne and Pascal, Jan. (2014). Reimagining the relationship between social work and information communication technology in the network society. Australian Social Work. 67(4), pp. 467-478. https://doi.org/10.1080/0312407X.2014.928336
AuthorsBaker, Steven, Warburton, Jeni, Hodgkin, Suzanne and Pascal, Jan
Abstract

Australia is experiencing a period of immense cultural change predicated on the use of Information and Communication Technology (ICT). New devices such as smartphones, tablet computers, and the social iterations of the internet are impacting on communication patterns and contributing to the merging of people's online and offline lives. Using Spanish sociologist Manuel Castells's theory of the Network Society as a theoretical foundation, this issues paper posits that social work must overcome its historical reluctance to embrace ICT if it is to remain relevant in the era of the network society. In particular, we argue that social work professionals need to begin a dialogue with IT developers, social service managers, and funding bodies about the need for practice-led ICT systems. This paper examines the turbulent history social work has had with technological change, and concludes that the adoption of a practice-led approach to ICT use in education, practice, and research provides a strong foundation for reimagining the relationship between social work and ICT.

从信息通讯技术的使用看,澳大利亚正在经历巨大的文化变迁。智能手机、平板电脑、互联网的社会迭代等等新手段,都影响着人们的通讯方式,整合着他们的线上和线下生活。本文根据西班牙社会学家马钮埃·卡斯泰尔的网络社会理论指出,社会工作如果想要在网络社会时代仍有用武之地,就必须放下成见,拥抱信息通讯技术。作者特别强调,社会工作专业人员需要就实用性的信息通讯技术系统和IT开发商、社会服务管理者以及融资机构进行对话。本文考察了社会工作与技术变迁之间吵吵闹闹的历史。作者的结论是,以实用为导向将信息通讯技术用于教育、实践及研究,可以为社会工作重新构想与信息通讯技术的关系打下坚实的基础。

Keywordsaged; online; social work; social work education; social workers; social justice
Year2014
JournalAustralian Social Work
Journal citation67 (4), pp. 467-478
PublisherRoutledge
ISSN0312-407X
Digital Object Identifier (DOI)https://doi.org/10.1080/0312407X.2014.928336
Scopus EID2-s2.0-84912051669
Page range467-478
Publisher's version
License
All rights reserved
File Access Level
Controlled
Output statusIn press
Publication dates
Online08 Jul 2014
Publication process dates
Accepted01 Jan 2014
Deposited01 Jul 2025
Additional information

© 2014 Australian Association of Social Workers.

Permalink -

https://acuresearchbank.acu.edu.au/item/92010/reimagining-the-relationship-between-social-work-and-information-communication-technology-in-the-network-society

Restricted files

Publisher's version

  • 8
    total views
  • 0
    total downloads
  • 8
    views this month
  • 0
    downloads this month
These values are for the period from 19th October 2020, when this repository was created.

Export as

Related outputs

Developing social work professional identity resilience : Seven protective factors
Long, Natasha, Gardner, Fiona, Hodgkin, Suzanne and Lehmann, Jennifer. (2023). Developing social work professional identity resilience : Seven protective factors. Australian Social Work. pp. 1-14. https://doi.org/10.1080/0312407X.2022.2160265
Networks of care in Australian rural ageing populations
Hodgkin, Suzanne, Mnatzaganian, George, Warburton, Jeni and Winterton, Rachel. (2022). Networks of care in Australian rural ageing populations. Journal of Rural Studies. 92, pp. 17-25. https://doi.org/10.1016/j.jrurstud.2022.03.001
Integrating facility dogs into legal contexts for survivors of sexual and family violence : Opportunities and challenges
Howell, Tiffani J., Hodgkin, Suzanne, Modderman, Corina and Bennett, Pauleen C.. (2021). Integrating facility dogs into legal contexts for survivors of sexual and family violence : Opportunities and challenges. Anthrozoös. 34(6), pp. 863-876. https://doi.org/10.1080/08927936.2021.1938406
Understanding the nature and impact of occupational stress on Australian rural aged care workers
Jones, Monica T., Heckenberg, Rachael A., Wright, Bradley J. and Hodgkin, Suzanne. (2021). Understanding the nature and impact of occupational stress on Australian rural aged care workers. Health and Social Care in the Community. 29, pp. 643-653. https://doi.org/10.1111/hsc.13338
Australian rural community aged care services : Precarity and capacity
Savy, Pauline and Hodgkin, Suzanne. (2021). Australian rural community aged care services : Precarity and capacity. Australian Journal of Public Administration. 80(2), pp. 324-339. https://doi.org/10.1111/1467-8500.12480
Age-friendly care for older adults within rural Australian health systems : An integrative review
Winterton, Rachel, Hodgkin, Suzanne, Clune, Samantha Jane and Brasher, Kathleen. (2021). Age-friendly care for older adults within rural Australian health systems : An integrative review. Australasian Journal on Ageing. 40(1), pp. 16-34. https://doi.org/10.1111/ajag.12834
The aged care sector : Residential and community care
Hodgkin, Suzanne and Mahoney, Anne-Marie. (2020). The aged care sector : Residential and community care. In In Willis, Eileen, Reynolds, Louise and Rudge, Trudy (Ed.). Understanding the Australian health care system pp. 121-135 Elsevier.
Navigating the marketisation of community aged care services in rural Australia
Hodgkin, Suzanne, Savy, Pauline, Clune, Samantha and Mahoney, Anne-Marie. (2020). Navigating the marketisation of community aged care services in rural Australia. International Journal of Care and Caring. 4(3), pp. 377-393. https://doi.org/10.1332/239788220X15875789936065
A theory of rural case management : A Delphi study
Dellemain, Jozette, Hodgkin, Suzanne and Downey, Heather. (2020). A theory of rural case management : A Delphi study. The British Journal of Social Work. p. bcaa029. https://doi.org/10.1093/bjsw/bcaa029
Expectations of care within marriage for older couples
Cash, Belinda, Warburton, Jeni and Hodgkin, Suzanne. (2019). Expectations of care within marriage for older couples. Australasian Journal on Ageing. 38(1), pp. E19-E24. https://doi.org/10.1111/ajag.12590
Comprehensive geriatric assessment programmes : Possibilities, realities and outcomes
Savy, Pauline, Hodgkin, Suzanne, Long, Karrie, Melis, Rene, Lewis, Virginia, Furler, John, Lim, Kwang, Dow, Briony and Blackberry, Irene. (2019). Comprehensive geriatric assessment programmes : Possibilities, realities and outcomes. Evaluation Journal of Australasia. 19(3), pp. 115-133. https://doi.org/10.1177/1035719X19876153
Preparedness for caregiving : A phenomenological study of the experiences of rural Australian family palliative carers
Mason, Naomi and Hodgkin, Suzanne. (2019). Preparedness for caregiving : A phenomenological study of the experiences of rural Australian family palliative carers. Health and Social Care in the Community. 27(4), pp. 926-935. https://doi.org/10.1111/hsc.12710
Predicting wellness among rural older Australians : A cross- sectional study
Hodgkin, Suzanne P., Warburton, Jeni and Hancock, Shaun. (2018). Predicting wellness among rural older Australians : A cross- sectional study. Rural and Remote Health. 18(3), pp. 1-13. https://doi.org/10.22605/RRH4547
Predicting wellness among rural older Australians : A cross sectional study
Hodgkin, Suzanne, Warburton, Jennifer and Hancock, Shaun. (2018). Predicting wellness among rural older Australians : A cross sectional study. Rural and Remote Health. 18(3), pp. 1-13. https://doi.org/10.22605/rrh4547
The social work hat as a metaphor for social work professional identity
Natasha, Long, Suzanne, Hodgkin, Fiona, Gardner and Jennifer, Lehmann. (2018). The social work hat as a metaphor for social work professional identity. Advances in Social Work and Welfare Education. 20(2), pp. 115-128.
The new informational paradigm : Developing practice-led approaches to the use of mobile ICT in social work
Baker, Steven, Warburton, Jeni, Hodgkin, Suzanne and Pascal, Jan. (2018). The new informational paradigm : Developing practice-led approaches to the use of mobile ICT in social work. The British Journal of Social Work. 48(6), pp. 1791-1809. https://doi.org/10.1093/bjsw/bcx124
Workforce crisis in residential aged care : Insights from rural older workers
Hodgkin, Suzanne, Warburton, Jeni, Savy, Pauline and Moore, Melissa. (2017). Workforce crisis in residential aged care : Insights from rural older workers. Australian Journal of Public Administration. 76(1), pp. 93-105. https://doi.org/10.1111/1467-8500.12204
Time, terrain and trust : Impacts of rurality on case management in rural Australia
Dellemain, J., Hodgkin, S. and Warburton, J.. (2017). Time, terrain and trust : Impacts of rurality on case management in rural Australia. Journal of Rural Studies. 49, pp. 50-57. https://doi.org/10.1016/j.jrurstud.2016.11.006
The supportive network : Rural disadvantaged older people and ICT
Baker, Steven, Warburton, Jeni, Hodgkin, Suzanne and Pascal, Jan. (2017). The supportive network : Rural disadvantaged older people and ICT. Ageing and Society. 37(6), pp. 1291-1309. https://doi.org/10.1017/S0144686X16000350
Effort-reward imbalance and intention to retire early in Australian healthcare workers
Hodgkin, Suzanne, Paul, Warren and Warburton, Jeni. (2017). Effort-reward imbalance and intention to retire early in Australian healthcare workers. Australasian Journal of Organisational Psychology. 10(e2), pp. 1-8. https://doi.org/10.1017/orp.2017.2
Challenges in the provision of community aged care services across rural Australia : Perceptions of service managers
Savy, Pauline, Warburton, Jeni and Hodgkin, Suzanne. (2017). Challenges in the provision of community aged care services across rural Australia : Perceptions of service managers. Rural and Remote Health. 17(2), pp. 1-11. https://doi.org/10.22605/RRH4059
A transformative approach to systems theory in caregiving research
Cash, Belinda, Hodgkin, Suzanne and Warburton, Jeni. (2017). A transformative approach to systems theory in caregiving research. Qualitative Social Work. 18(4), pp. 710-726. https://doi.org/10.1177/1473325017749988
Practitioners' perspectives on choice for older spousal caregivers in rural areas
Cash, Belinda, Hodgkin, Suzanne and Warburton, Jeni. (2016). Practitioners' perspectives on choice for older spousal caregivers in rural areas. Australian Social Work. 69(3), pp. 283-296. https://doi.org/10.1080/0312407X.2015.1074258
Intergenerational solidarity : An investigation of attitudes towards the responsibility for formal and informal elder care in Australia
Hodgkin, Suzanne. (2014). Intergenerational solidarity : An investigation of attitudes towards the responsibility for formal and informal elder care in Australia. Health Sociology Review. 23(1), pp. 53-64. https://doi.org/10.5172/hesr.2014.23.1.53
Extrinsic and intrinsic factors impacting on the retention of older rural healthcare workers in the north Victorian public sector : A qualitative study
Warburton, Jeni, Moore, Melissa L., Clune, Samantha J. and Hodgkin, Suzanne P.. (2014). Extrinsic and intrinsic factors impacting on the retention of older rural healthcare workers in the north Victorian public sector : A qualitative study. Rural and Remote Health. 14(3), pp. 1-16.
Building social inclusion for rural older people using information and communication technologies : Perspectives of rural practitioners
Warburton, Jeni, Cowan, Sue, Winterton, Rachel and Hodgkins, Suzanne. (2014). Building social inclusion for rural older people using information and communication technologies : Perspectives of rural practitioners. Australian Social Work. 67(4), pp. 479-494. https://doi.org/10.1080/0312407X.2013.834064
Till Death Us Do Part? A critical analysis of Obligation and Choice for Spousal Caregivers
Cash, Belinda, Hodgkin, Suzanne and Warburton, Jeni. (2013). Till Death Us Do Part? A critical analysis of Obligation and Choice for Spousal Caregivers. Journal of Gerontological Social Work. 56(8), pp. 657-674. https://doi.org/10.1080/01634372.2013.823472
Families, reciprocal care and social capital
Hodgkin, Suzanne. (2013). Families, reciprocal care and social capital. In In Johnson, C. Douglas (Ed.). Social capital : Theory, measurement and outcomes pp. 185-198 Nova Science Publishers.
'I'm older and more interested in my community’ : Older people's contributions to social capital
Hodgkin, Suzanne. (2012). 'I'm older and more interested in my community’ : Older people's contributions to social capital. Australasian Journal on Ageing. 31(1), pp. 34-39. https://doi.org/10.1111/j.1741-6612.2011.00528.x
Facilitating intergenerational dialogue : Ageing in rural places
Warburton, Jeni and Hodgkin, Suzanne. (2012). Facilitating intergenerational dialogue : Ageing in rural places. In In Maidment, Jane (Ed.). Social work in rural Australia : Enabling practice pp. 191-203 Routledge. https://doi.org/10.4324/9781003117278-16
Using mixed methods to develop and implement a work sampling tool in residential aged care
Hodgkin, Suzanne, Warburton, Jeni and Savy, Pauline. (2012). Using mixed methods to develop and implement a work sampling tool in residential aged care. International Journal of Multiple Research Approaches. 6(1), pp. 23-32. https://doi.org/10.5172/mra.2012.6.1.23
Participating in social, civic, and community life : Are we all equal?
Hodgkin, Suzanne. (2011). Participating in social, civic, and community life : Are we all equal? Australian Social Work. 64(3), pp. 245-265. https://doi.org/10.1080/0312407X.2011.573798
Inner wheel or inner sanctum : Gender and the social capital debate
Hodgkin, Suzanne. (2009). Inner wheel or inner sanctum : Gender and the social capital debate. Australian Feminist Studies. 24(62), pp. 439-452. https://doi.org/10.1080/08164640903289310
Telling it all : A story of women's social capital using a mixed methods approach
Hodgkin, Suzanne. (2008). Telling it all : A story of women's social capital using a mixed methods approach. Journal of Mixed Methods Research. 2(4), pp. 296-316. https://doi.org/10.1177/1558689808321641
Competing demands, competing solutions, differing constructions of recruitment and retention of frontline rural child protection staff
Hodgkin, Suzanne. (2002). Competing demands, competing solutions, differing constructions of recruitment and retention of frontline rural child protection staff. Australian Social Work. 55(3), pp. 193-203. https://doi.org/10.1080/03124070208410975