Australian mental health consumers' contributions to the evaluation and improvement of recovery-oriented service provision

Journal article


Marshall, Sarah L., Oades, Lindsay G. and Crowe, Trevor P.. (2010) Australian mental health consumers' contributions to the evaluation and improvement of recovery-oriented service provision. The Israel Journal of Psychiatry and Related Sciences. 47(3), pp. 198 - 205.
AuthorsMarshall, Sarah L., Oades, Lindsay G. and Crowe, Trevor P.
Abstract

Background: one key component of recovery-oriented mental health services, typically overlooked, involves genuine collaboration between researchers and consumers to evaluate and improve services delivered within a recovery framework. Method: Eighteen mental health consumers working with staff who had received training in the Collaborative recovery Model (CrM) took part in in-depth focus group meetings, of approximately 2.5 hours each, to generate feedback to guide improvement of the CrM and its use in mental health services. Results: Consumers identified clear avenues for improvement for the CrM both specific to the model and broadly applicable to recovery-oriented service provision. Findings suggest consumers want to be more engaged and empowered in the use of the CrM from the outset. Limitations: improved sampling procedures may have led to the identification of additional dissatisfied consumers. Conclusions: Collaboration with mental health consumers in the evaluation and improvement of recovery-oriented practice is crucial with an emphasis on rebuilding mental health services that are genuinely oriented to support recovery.

Year2010
JournalThe Israel Journal of Psychiatry and Related Sciences
Journal citation47 (3), pp. 198 - 205
ISSN0333-7308
Scopus EID2-s2.0-78650332661
Web address (URL)http://ro.uow.edu.au/cgi/viewcontent.cgi?article=1635&context=hbspapers
Open accessOpen access
Page range198 - 205
Research GroupInstitute for Positive Psychology and Education
Publisher's version
Grant IDnhmrc/219327
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https://acuresearchbank.acu.edu.au/item/8qw30/australian-mental-health-consumers-contributions-to-the-evaluation-and-improvement-of-recovery-oriented-service-provision

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