Understanding individual compassion in organizations: The role of appraisals and psychological flexibility

Journal article

Atkins, Paul and Parker, Sharon. (2012). Understanding individual compassion in organizations: The role of appraisals and psychological flexibility. Academy of Management Review, the. 37(4), pp. 524 - 546. https://doi.org/10.5465/amr.2010.0490
AuthorsAtkins, Paul and Parker, Sharon
Abstract

To enhance compassion in organizations, the processes by which compassion can be enhanced in individuals must be understood. We develop an expanded model of the components of compassionate responding that includes noticing, appraising, feeling, and acting. Using this model, we propose that psychological flexibility (mindfulness combined with values-directed action) contributes to enhancing the perceptual, cognitive, affective, and behavioral aspects of compassion. Specifically, mindfulness processes support the capacity to be compassionate while values processes motivate effort to engage in compassionate action. Training in psychological flexibility should be considered as one element of programs designed to increase organizational compassion.

Year2012
JournalAcademy of Management Review, the
Journal citation37 (4), pp. 524 - 546
ISSN0363-7425
Digital Object Identifier (DOI)https://doi.org/10.5465/amr.2010.0490
Page range524 - 546
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File Access Level
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