Enhancing job satisfaction through work-family enrichment and perceived supervisor support : The case of Australian social workers

Journal article


Kalliath, Parveen, Kalliath, Thomas, Chan, Xi Wen and Chan , Christopher. (2020). Enhancing job satisfaction through work-family enrichment and perceived supervisor support : The case of Australian social workers. Personnel Review. 49(9), pp. 2055-2072. https://doi.org/10.1108/PR-06-2018-0219
AuthorsKalliath, Parveen, Kalliath, Thomas, Chan, Xi Wen and Chan , Christopher
Abstract

Purpose
Drawing on the conservation of resources theory and social exchange theory, this study aims to examine the underlying relationships linking work-to-family enrichment (WFE) and family-to-work enrichment (FWE) to perceived supervisor support and ultimately, job satisfaction among social workers.

Design/methodology/approach
Data were collected from members of a social work professional body (n = 439) through an internet-based questionnaire and analysed using confirmatory factor analysis and structural equation modelling.

Findings
Perceived supervisor support mediated the relationships between work–family enrichment (specifically, WFE-Development, WFE-Affect and FWE-Efficiency) and job satisfaction.

Research limitations/implications
Social workers who worked in a positive work environment that uplifts their moods and attitudes (WFE-Affect), have access to intellectual and personal development (WFE-Development) and felt supported by their supervisors reported higher levels of job satisfaction. Those who possessed enrichment resources were found to be more efficient (FWE-Efficiency) also perceived their supervisors to be supportive and experienced higher job satisfaction. Future studies should consider other professional groups and incorporate a longitudinal design.

Practical implications
Promoting work–family enrichment among social workers can contribute to positive work outcomes such as perceived supervisor support and job satisfaction. HR practitioners, supervisors and organisations can promote work–family enrichment among social workers through introduction of family-friendly policies (e.g. flexitime, compressed workweek schedules) and providing a supportive work–family friendly environment for social workers.

Originality/value
Although several work–family studies have linked work–family enrichment to job satisfaction, the present study shows how each dimension of WFE and FWE affects social workers' job satisfaction.

Keywordsquantitative; job satisfaction; advanced statistical; supervisor support; quantitative research; work–life balance
Year2020
JournalPersonnel Review
Journal citation49 (9), pp. 2055-2072
PublisherEmerald Publishing Limited
ISSN0048-3486
Digital Object Identifier (DOI)https://doi.org/10.1108/PR-06-2018-0219
Scopus EIDs2.0-85085369268
Research or scholarlyResearch
Page range2055-2072
Publisher's version
License
All rights reserved
File Access Level
Controlled
Output statusPublished
Publication dates
Online28 May 2020
Publication process dates
Accepted16 Feb 2020
Deposited27 May 2021
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