Is the employee-organization relationship dying or thriving? A temporal meta-analysis

Journal article


Eisenberger, Robert, Rockstuhl, Thomas, Shoss, Mindy K., Wen, Xueqi and Dulebohn, James. (2019). Is the employee-organization relationship dying or thriving? A temporal meta-analysis. Journal of Applied Psychology. 104(8), pp. 1036-1057. https://doi.org/10.1037/apl0000390
AuthorsEisenberger, Robert, Rockstuhl, Thomas, Shoss, Mindy K., Wen, Xueqi and Dulebohn, James
Abstract

There is controversy concerning whether, in recent years, organizational failures to act benevolently toward employees have lessened employees’ social-exchange relationship (SER) with their work organization or whether, on the contrary, organizations’ more favorable treatment of employees has strengthened the SER. With samples of U.S. employees, we examined changes over the past 3 decades in three key elements of the SER: perceived organizational support (POS: 317 samples, including 121,469 individuals), leader–member exchange (LMX: 191 samples, including 216,975 individuals), and affective organizational commitment (383 samples, including 116,766 individuals). We considered both how the average levels changed over time and how the associations of these 3 elements with the antecedents of procedural and distributive justice and the consequences of in-role and extra-role performance have changed. We found that the average levels of indicators of the SER have remained steady except for an increase in POS. LMX and affective commitment show levels near neutral, and POS has increased to only a moderately positive level. In contrast, the relationships between these elements with distributive and procedural justice and extra-role performance remain substantial. These findings suggest that employees on average do not currently have strong exchange relationships with their work organization but remain ready to more fully engage based on perceived voluntary favorable treatment by the work organization and its representatives. (PsycInfo Database Record (c) 2020 APA, all rights reserved)

Keywordsemployee–organization relationship; social exchange; perceived organizational support; organizational justice; performance
Year2019
JournalJournal of Applied Psychology
Journal citation104 (8), pp. 1036-1057
PublisherAmerican Psychological Association
ISSN0021-9010
Digital Object Identifier (DOI)https://doi.org/10.1037/apl0000390
Scopus EID2-s2.0-85061103508
Research or scholarlyResearch
Page range1036-1057
Publisher's version
License
All rights reserved
File Access Level
Controlled
Output statusPublished
Publication dates
Online2019
Publication process dates
Deposited15 Aug 2022
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